Justin Patterson
Chicago,IL
Summary
Dynamic and results-driven professional with a proven track record at UPS, excelling in leadership and problem-solving. Recognized for enhancing team productivity and customer satisfaction through effective communication and efficient workflows. Committed to continuous improvement and adept at multitasking in fast-paced environments, ensuring workplace efficiency and safety. I try to give 120% at whatever it is I am doing because I want to be recognized for how hard I work rather than just trying to get by.
Overview
2025
2025
years of professional experience
Work History
Crew Memeber
McDonald’s
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved team morale, leading to increased productivity and reduced turnover.
Warehouse Worker
Amazon
Chicago
06.2022 - 08.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Miscellaneous
CPS
Chicago, IL
08.2023 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
Supervisor
UPS
Chicago, IL
06.2020 - 07.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Crew Member
Free Spirit Media
Chicago
08.2017 - 07.2020
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
No Degree - Civil Engineering
Jackson State University
Jackson, MSKenwood Academy
05.2019
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Self-discipline
- Flexible schedule
- Safety awareness
- Leadership qualities
- Heavy lifting
- Resilience and persistence
- Willingness to learn
- Workplace efficiency
- Team player
- Cleaning and organization
- Dependable and cooperative
Timeline
Miscellaneous
CPS
08.2023 - 06.2024
Warehouse Worker
Amazon
06.2022 - 08.2024
Supervisor
UPS
06.2020 - 07.2022
Crew Member
Free Spirit Media
08.2017 - 07.2020
Crew Memeber
McDonald’s
No Degree - Civil Engineering
Jackson State University
Kenwood Academy