Justin Payne
Gunnison,CO
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
11
11
years of professional experience
Work History
Assistant General Manager/Bar Manager
Almont Resort
12.2022 - 12.2024
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
Bar Manager
The Wooden Nickel
12.2021 - 12.2022
- Enhanced team productivity through effective scheduling and task delegation.
- Increased revenue with creative marketing initiatives and promotional events.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Lead Bartender
The Standard Pour
09.2018 - 12.2021
- Increased sales with innovative cocktail creations and upselling techniques, leading to improved overall revenue.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
Bartender
Montlake Cut
03.2017 - 09.2018
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bar Manager
Sissy’s Southern Kitchen
04.2015 - 03.2017
- Streamlined inventory management for optimal stock levels and reduced waste.
- Increased revenue with creative marketing initiatives and promotional events.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Bartender
The Windmill Lounge
10.2013 - 04.2015
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
No Degree -
Kilgore College
Kilgore, TXSkills
- Strategic Planning Skill
- Business Operations Knowledge
- Google Drive
- Inventory Control
Timeline
Assistant General Manager/Bar Manager
Almont Resort
12.2022 - 12.2024
Bar Manager
The Wooden Nickel
12.2021 - 12.2022
Lead Bartender
The Standard Pour
09.2018 - 12.2021
Bartender
Montlake Cut
03.2017 - 09.2018
Bar Manager
Sissy’s Southern Kitchen
04.2015 - 03.2017
Bartender
The Windmill Lounge
10.2013 - 04.2015
No Degree -
Kilgore College
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