Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Payne

Philadelphia,PA

Summary

Dynamic Operations Manager with a proven track record at Amazon, excelling in inventory management and employee training. Spearheaded initiatives that revitalized underperforming teams, enhancing productivity and safety compliance. Recognized for implementing effective process improvements that aligned with business goals, driving profitability and fostering a motivated workforce.

Overview

4
4
years of professional experience

Work History

Operations Manager

Amazon
Philadelphia, PA
06.2025 - Current
  • Assisted in managing daily operations within a fast-paced fulfillment center.
  • Supported safety initiatives by adhering to operational guidelines and protocols.
  • Monitored inventory levels and reported discrepancies to management teams.
  • Trained new employees on standard operating procedures and safety measures.
  • Utilized technology systems for tracking shipments and monitoring performance metrics.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Improved morale and management communication by creating employee recognition and rewards practices.

Area Manager

Amazon
Philadelphia, PA
05.2021 - 06.2023
  • Managed operations across multiple facilities to ensure efficient workflow.
  • Supervised teams to maintain high standards of productivity and safety.
  • Facilitated communication between departments to streamline processes and resolve issues.
  • Monitored inventory levels to ensure adequate stock availability for operations.
  • Supervised employees, ensuring optimal productivity.
  • Revitalized underperforming teams and transformed profitability and productivity through targeted training.
  • Worked with direct reports to develop and implement action plans, improving operating results.
  • Aligned procedures and protocols with changing business demands.

Education

Economics

Temple University
Philadelphia, PA
05-2021

Skills

  • Inventory management
  • Performance tracking
  • Safety compliance
  • Process improvement
  • Employee training
  • Project management
  • Forecasting and scheduling
  • Employee motivation

Timeline

Operations Manager

Amazon
06.2025 - Current

Area Manager

Amazon
05.2021 - 06.2023

Economics

Temple University