Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Justin Penrod

Santa Maria,California

Summary

Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.

Overview

12
12
years of professional experience

Work History

Program Director

Sevita Health
11.2021 - Current
  • Manage day-to-day operations of one to four programs in community including organization and implementation of direct supports, person-centered planning, and
  • Implementation, health care, advocacy, stakeholder relations, regulatory compliance, recruiting, retention, staffing, training, safety, financial management, and maintenance of physical environment
  • Manage 8-10 program staff members including performance evaluations, scheduling, and orientation
  • Make recommendations and/or decisions on employee hires, transfers, promotions, salary changes, corrective action, and terminations.
  • Manage implementation of program planning; monitor delivery of services and supports; ensure services are consistent, engaging, and relevant to individuals served
  • Must be available on-call to support staff, find coverage or cover shifts as needed.
  • Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission
  • Developed proposals and operational plans within assigned area
  • Developed and recommended policies and procedures for evaluating programs
  • Created and enforced programming standards to maintain compliance with regulatory requirements

Interim Area Director

Sevita Health
10.2022 - 02.2023
  • Provide direction, leadership, and supervision of professional and other staff at program site to carry out operations and ensure quality services to individuals served
  • Responsible for financial performance of area business unit, review financial statements, oversee purchasing, assure billing compliance, and documentation
  • Implement area core growth strategy to increase census, maximize utilization and occupancy percentages, and assist with new start development
  • Maintain and foster relations with case managers and referral agents; participate in building relationships with local legislators and government officials; lobby on behalf of individuals served
  • Implement area strategies to maintain and foster relations with individuals served, mentors, families, and guardians.
  • Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Performed audits to reduce and control loss and meet internal audit and compliance objectives
  • Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions
  • Conducted routine inspections to check quality and compliance with established specifications

Admission Discharge Coordinator

Crestwood Behavioral Health
11.2020 - 10.2021
  • Handles admission referral packets with assistance from Program Director and Director of Nursing Services
  • Accurately processes admission paperwork
  • Coordinates client’s discharges
  • Attends admission IDT's and required meetings
  • Maintains referral log with 40 plus clients
  • Works with clients in training capacity, if applicable.
  • Arranged placement of patients in facilities appropriate for level of care requirements
  • Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans

Service Coordinator, Program Director

Crestwood Behavioral Health, AmeriCorps member AmeriCorps
08.2020 - 10.2020
  • Under the supervision of the, (Mental Health Case Manager) assesses clients to identify individual problem areas necessitating treatment andcompleteassessments.TheServiceCoordinator(MentalHealthCaseManager)alsocoordinatestheinterdisciplinaryteammeetingsanddischargeplanningeffortsbetween themultidisciplinarytreatmentteam.Inthiscapacity,theServiceCoordinator(MentalHealthCaseManager)coordinatestheoveralltreatmentplanimplementationfortheclient onthe unit,working closely withthe nursing staffto ensure continuity oftreatment efforts.

Senior Counselor

Stephanie Young Consultants
01.2017 - 09.2020
  • Substance abuse, suicide, and issues associated with mental and emotional health. Prevent and De escalate Crisis On going communication with Regional Center Service Coordinators to provide clear, concise recommendations and or concerns regarding individual Introduce service based upon referrals and build rapport with individual and their supports
  • Complete required S.H.A.D.D.E.R forms Utilize Non-Confrontational Methods Assessment for Crisis Potential.
  • Avoid Hospitalization and Police Involvement, assist with Hospitalization and Police Involvement when necessary
  • Prioritize Crises based upon severity and available resources
  • Stabilize crisis situations and provide follow-up, document all face-to-face, phone conversations and clinical review for each individual referred for services in computer database
  • Document all necessary activities on CSS and TCRC forms in a timely manner Reports abuse to APS, CPS and SIR when necessary Link to Generic
  • Services remain available for Support and Assurance Stabilize & Maintain Placement Attends IDT meetings when appropriate Work with community resources, i.e
  • Police, hospitals and county mental health.

Outreach Coordinator

Americorps
08.2018 - 08.2020
  • Proficient in organizing program referrals, providing direct support and coordinating outreach
  • Talents include building relationships and partnerships to further goals.
  • Developed network relationships with industry professionals to enhance community awareness and promote services.
  • Established and implemented sustainable and diverse funding strategies to support financial and operational objectives of organization.
  • Identified, developed and administered grants in accordance with funder requirements.
  • Analyzed trends and data to inform decision-making and program development.
  • Established and maintained relationships with key stakeholders.

Lead

DSP PathPoint
02.2012 - 01.2017
  • Quality assurance for 2 years .
  • Knowledge of CCL requirement as well as title 22.
  • In charge of safety and monthly safety in-service.
  • Monitor performance of all Direct Support Specialists (DSP) in our day program and provide feed back to supervisor as needed.
  • Ensure all required reports/documents are completed on time and complete documentation audits to ensure compliance in areas of safety, transportation/vans, central files, daily communication logs.
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

Ernest Righetti High School
Santa Maria, CA
06.2010

Some College (No Degree) - Clinical Psychology

Allan Hancock College
Santa Maria, CA

Skills

  • Budgeting
  • Finances
  • Customer Service
  • Personnel Supervision
  • Personnel Direction
  • Program Requirements
  • Policy and Procedure Improvement
  • Strategic Planning
  • Compliance Management

Accomplishments

  • Certified Peer Support Specialist
  • Mental Health First Aid
  • Licensed ARF Administrator
  • First Aid/ CPR Certified
  • CPI & CPI Holds Trainer
  • AmeriCorps member
  • Volunteer 2 years homeless outreach with AmeriCorps.

Timeline

Interim Area Director

Sevita Health
10.2022 - 02.2023

Program Director

Sevita Health
11.2021 - Current

Admission Discharge Coordinator

Crestwood Behavioral Health
11.2020 - 10.2021

Service Coordinator, Program Director

Crestwood Behavioral Health, AmeriCorps member AmeriCorps
08.2020 - 10.2020

Outreach Coordinator

Americorps
08.2018 - 08.2020

Senior Counselor

Stephanie Young Consultants
01.2017 - 09.2020

Lead

DSP PathPoint
02.2012 - 01.2017

Ernest Righetti High School

Some College (No Degree) - Clinical Psychology

Allan Hancock College
Justin Penrod