Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
12
12
years of professional experience
Work History
Program Director
Sevita Health
11.2021 - Current
Manage day-to-day operations of one to four programs in community including organization and implementation of direct supports, person-centered planning, and
Implementation, health care, advocacy, stakeholder relations, regulatory compliance, recruiting, retention, staffing, training, safety, financial management, and maintenance of physical environment
Manage 8-10 program staff members including performance evaluations, scheduling, and orientation
Make recommendations and/or decisions on employee hires, transfers, promotions, salary changes, corrective action, and terminations.
Manage implementation of program planning; monitor delivery of services and supports; ensure services are consistent, engaging, and relevant to individuals served
Must be available on-call to support staff, find coverage or cover shifts as needed.
Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission
Developed proposals and operational plans within assigned area
Developed and recommended policies and procedures for evaluating programs
Created and enforced programming standards to maintain compliance with regulatory requirements
Interim Area Director
Sevita Health
10.2022 - 02.2023
Provide direction, leadership, and supervision of professional and other staff at program site to carry out operations and ensure quality services to individuals served
Responsible for financial performance of area business unit, review financial statements, oversee purchasing, assure billing compliance, and documentation
Implement area core growth strategy to increase census, maximize utilization and occupancy percentages, and assist with new start development
Maintain and foster relations with case managers and referral agents; participate in building relationships with local legislators and government officials; lobby on behalf of individuals served
Implement area strategies to maintain and foster relations with individuals served, mentors, families, and guardians.
Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Performed audits to reduce and control loss and meet internal audit and compliance objectives
Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions
Conducted routine inspections to check quality and compliance with established specifications
Admission Discharge Coordinator
Crestwood Behavioral Health
11.2020 - 10.2021
Handles admission referral packets with assistance from Program Director and Director of Nursing Services
Accurately processes admission paperwork
Coordinates client’s discharges
Attends admission IDT's and required meetings
Maintains referral log with 40 plus clients
Works with clients in training capacity, if applicable.
Arranged placement of patients in facilities appropriate for level of care requirements
Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans
Service Coordinator, Program Director
Crestwood Behavioral Health, AmeriCorps member AmeriCorps
08.2020 - 10.2020
Under the supervision of the, (Mental Health Case Manager) assesses clients to identify individual problem areas necessitating treatment
andcompleteassessments.TheServiceCoordinator(MentalHealthCaseManager)alsocoordinatestheinterdisciplinaryteammeetingsanddischargeplanningeffortsbetween
themultidisciplinarytreatmentteam.Inthiscapacity,theServiceCoordinator(MentalHealthCaseManager)coordinatestheoveralltreatmentplanimplementationfortheclient
onthe unit,working closely withthe nursing staffto ensure continuity oftreatment efforts.
Senior Counselor
Stephanie Young Consultants
01.2017 - 09.2020
Substance abuse, suicide, and issues associated with mental and emotional health. Prevent and De escalate Crisis On going communication with Regional Center Service Coordinators to provide clear, concise recommendations and or concerns regarding individual Introduce service based upon referrals and build rapport with individual and their supports
Complete required S.H.A.D.D.E.R forms Utilize Non-Confrontational Methods Assessment for Crisis Potential.
Avoid Hospitalization and Police Involvement, assist with Hospitalization and Police Involvement when necessary
Prioritize Crises based upon severity and available resources
Stabilize crisis situations and provide follow-up, document all face-to-face, phone conversations and clinical review for each individual referred for services in computer database
Document all necessary activities on CSS and TCRC forms in a timely manner Reports abuse to APS, CPS and SIR when necessary Link to Generic
Services remain available for Support and Assurance Stabilize & Maintain Placement Attends IDT meetings when appropriate Work with community resources, i.e
Police, hospitals and county mental health.
Outreach Coordinator
Americorps
08.2018 - 08.2020
Proficient in organizing program referrals, providing direct support and coordinating outreach
Talents include building relationships and partnerships to further goals.
Developed network relationships with industry professionals to enhance community awareness and promote services.
Established and implemented sustainable and diverse funding strategies to support financial and operational objectives of organization.
Identified, developed and administered grants in accordance with funder requirements.
Analyzed trends and data to inform decision-making and program development.
Established and maintained relationships with key stakeholders.
Lead
DSP PathPoint
02.2012 - 01.2017
Quality assurance for 2 years .
Knowledge of CCL requirement as well as title 22.
In charge of safety and monthly safety in-service.
Monitor performance of all Direct Support Specialists (DSP) in our day program and provide feed back to supervisor as needed.
Ensure all required reports/documents are completed on time and complete documentation audits to ensure compliance in areas of safety, transportation/vans, central files, daily communication logs.
Coached team members in techniques necessary to complete job tasks.
Trained new team members by relaying information on company procedures and safety requirements.
Education
Ernest Righetti High School
Santa Maria, CA
06.2010
Some College (No Degree) - Clinical Psychology
Allan Hancock College
Santa Maria, CA
Skills
Budgeting
Finances
Customer Service
Personnel Supervision
Personnel Direction
Program Requirements
Policy and Procedure Improvement
Strategic Planning
Compliance Management
Accomplishments
Certified Peer Support Specialist
Mental Health First Aid
Licensed ARF Administrator
First Aid/ CPR Certified
CPI & CPI Holds Trainer
AmeriCorps member
Volunteer 2 years homeless outreach with AmeriCorps.
Timeline
Interim Area Director
Sevita Health
10.2022 - 02.2023
Program Director
Sevita Health
11.2021 - Current
Admission Discharge Coordinator
Crestwood Behavioral Health
11.2020 - 10.2021
Service Coordinator, Program Director
Crestwood Behavioral Health, AmeriCorps member AmeriCorps