- Community Cleanup
- Enjoy participating in Strength Training/Cardio Training for overall physical and mental well-being
- Music
- Gym Workouts
- I participate in low-impact exercises to strengthen core muscles
- Youth mentor, providing guidance and support to empower the next generation of leaders
- I enjoy helping others and giving back to the community
Justin Perez
Lovell,Wyoming
Summary
Dynamic Heavy Machinery Operator with proven expertise at Western Sugar Cooperative, enhancing production efficiency through effective machine operation and process improvements. Skilled in loader operation and customer relations, I fostered a culture of safety and trained new operators, significantly reducing downtime and promoting teamwork.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Diligent Customer Service Representative with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Experienced support worker prepared for role in personal assistance. Skilled in providing compassionate care, managing daily tasks, and ensuring clients' well-being. Strong focus on team collaboration, adaptability, and achieving results. Reliable and capable of responding to changing needs, with expertise in communication, problem-solving, and empathy.
Professional laborer with robust experience in manual tasks, material handling, and equipment operation. Strong focus on team collaboration, efficiency, and adapting to changing needs. Reliable, hardworking, and skilled in maintaining safety standards and achieving results in demanding environments.
Overview
16
16
years of professional experience
1
1
Certificate
Work History
Heavy Machinery Operator
Western Sugar Cooperative
11.2021 - 10.2025
- Operated heavy machinery to facilitate efficient sugar processing and harvesting operations.
- Conducted routine inspections of equipment to ensure optimal performance and safety compliance.
- Collaborated with team members to execute daily production schedules, enhancing workflow efficiency.
- Trained new operators on machinery operation, safety protocols, and best practices for productivity.
- Maintained accurate logs of machine usage and maintenance activities for regulatory compliance.
- Implemented process improvements that reduced downtime during critical production phases.
- Led safety meetings to promote a culture of safety awareness among fellow operators.
Delivery Driver
Pizza Hut
01.2025 - 09.2025
- Delivered product efficiently, maintaining high customer satisfaction levels through timely service.
- Navigated routes effectively, optimizing delivery schedules to ensure on-time arrivals.
- Managed vehicle maintenance, ensuring compliance with safety regulations and operational readiness.
- Assisted in training new drivers on best practices and safe driving techniques.
Support Worker
Northern Inc.
01.2024 - 09.2024
- Assisted individuals in daily living activities, enhancing independence and quality of life.
- Developed personalized care plans to address unique needs of clients, fostering supportive environments.
- Collaborated with healthcare professionals to coordinate services, ensuring comprehensive support for clients.
- Monitored client progress and reported changes to appropriate team members, maintaining open communication channels.
Laundry Supervisor
Holiday Inn
01.2023 - 09.2023
- Supervised daily laundry operations, ensuring adherence to safety and quality standards.
- Trained and mentored staff on equipment usage and best practices for efficient workflow.
- Implemented process improvements to enhance throughput and reduce operational delays.
- Coordinated maintenance schedules for laundry equipment to minimize downtime and extend longevity.
Customer Service Representative
The Market At Lovell
01.2022 - 09.2022
- Resolved customer inquiries through multiple channels, ensuring timely and effective communication.
- Collaborated with team members to enhance service delivery processes, improving customer satisfaction.
- Trained new staff on company policies and customer service best practices, fostering a knowledgeable team environment.
- Analyzed feedback data to identify trends and recommend improvements to service protocols.
Customer Service Representative
Family Dollar
01.2020 - 11.2021
- Managed complex customer issues, utilizing conflict resolution skills to maintain positive relationships.
- Developed training materials for ongoing staff development, enhancing overall team performance and efficiency.
- Implemented process improvements that streamlined operations and reduced response times for customer requests.
- Led initiatives to assess service quality metrics, driving continuous improvement within the department.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Hand Laborer
JOHNS JUNK
01.2010 - 12.2020
- Operated heavy machinery to complete various construction tasks efficiently.
- Assisted in site preparation and cleanup to maintain safe working environments.
- Collaborated with team members to ensure timely project completion and adherence to safety protocols.
- Executed manual labor tasks, including lifting, loading, and unloading materials as required.
- Supported skilled tradespeople by preparing materials and assisting with installations as needed.
- Monitored inventory levels of supplies, reporting shortages to management for timely replenishment.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
High School Diploma -
East Union High School
Manteca, CASkills
- Loader operation
- Backhoe operation
- Attachment changing
- Land clearing
- Heavy equipment operation
- Machine maintenance
- Customer service
- Active listening
- Critical thinking
- Customer relations
- Problem resolution
- Relationship building
- Sorting techniques
- Loading and unloading
- Machine operation
- Health and safety
- Folding techniques
- Mobility assistance
- Personal hygiene assistance
- Emotional support
- Patient care
- Social support
- Measuring skills
- Tool proficiency
- Heavy lifting
- Materials handling
- Debris removal
Certification
- PCW - Personal Care Worker
- CPR - Certified
Interests
Timeline
Delivery Driver
Pizza Hut
01.2025 - 09.2025
Support Worker
Northern Inc.
01.2024 - 09.2024
Laundry Supervisor
Holiday Inn
01.2023 - 09.2023
Customer Service Representative
The Market At Lovell
01.2022 - 09.2022
Heavy Machinery Operator
Western Sugar Cooperative
11.2021 - 10.2025
Customer Service Representative
Family Dollar
01.2020 - 11.2021
Hand Laborer
JOHNS JUNK
01.2010 - 12.2020
High School Diploma -
East Union High School