Proactive professional in water utility services with a strong focus on emergency repairs and operational efficiency. Expertise in heavy equipment operation facilitates effective teamwork and enhances customer communication during service disruptions.
Overview
10
10
years of professional experience
Work History
Senior Water Utility Worker
Beaumont Cherry-Valley Water District
Beaumont
05.2022 - Current
Respond to water main breaks, service leaks, and distribution emergencies by isolating lines, excavating, repairing infrastructure, and restoring service to customers.
Operate heavy equipment and utility vehicles (vac truck, dump trucks, backhoe, loader, dozer,harrow disker) to support excavation, repairs, and installation work across active distribution systems.
Perform flushing, sanitation, and disinfection procedures following repairs to ensure system safety and compliance.
Locate valves, hydrants, meters, and underground infrastructure using GIS/maps, drawings, and line locating equipment to prevent utility damage and reduce downtime.
Install, repair, and maintain service lines and fittings including compression connections, service piping, and tapping operations.
Remove, disassemble, clean, refurbish, and reinstall water meters while verifying proper operation and addressing flow or pressure concerns.
Communicate directly with customers during service disruptions, explain issues clearly, and help resolve complaints while maintaining professionalism.
Participate in rotational on-call coverage, responding after-hours to urgent water system failures and time-sensitive repairs.
Utilize pneumatic, hand, and power tools including jackhammers, compactors, saws, tapping machines, and bore equipment to complete field work safely and efficiently.
Hazmat Technician
Patriot Environmental Services
Ontario
07.2018 - 08.2020
Responded to Edison call-outs for environmental restoration services.
Identified and separated hazardous from non-hazardous materials for recycling.
Performed hydro-excavation, hydro-blasting, and tank cleaning for various line diameters.
Executed 24/7 on-call emergency response work schedule.
Utilized personal protective equipment to mitigate risks from hazardous materials.
Maximized safety through accurate labeling of hazardous waste containers.
Ensured compliance with environmental regulations via precise labeling practices.
Head Server
Rising Star Shogun
San Bernardino
03.2016 - 08.2018
Held daily meetings with servers on each shift to discuss specials and driving sales of key items.
Trained new staff on restaurant operations and policies to strengthen performance.
Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
Stayed up-to-date on menu changes to help customers make food choices.