Justin Phillips
Owosso
Summary
Proven track record of enhancing customer satisfaction and exceeding performance targets at PepsiCo, showcasing a blend of exceptional customer support and a goal-oriented mindset. Skilled in client relationship building and adept at managing diverse client portfolios, significantly boosting company reputation through dedicated service and results-driven initiatives.
Professional representative with robust experience and strong commitment to delivering exceptional results. Effective at collaborating within teams and adapting to changing needs to ensure reliability and success. Skilled in communication, problem-solving, and customer relations, with focus on achieving impactful outcomes. Valued for proactive approach, integrity, and ability to build lasting professional relationships.
Overview
15
15
years of professional experience
1
1
Certification
Work History
AOM Rep
PepsiCo
11.2018 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
Merchandiser
Coca Cola
03.2013 - 11.2018
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
Merchandiser
7up Bottling
01.2010 - 02.2014
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
Education
High School Diploma -
Owosso High School
Owosso, MI06-2012
Skills
- Customer support
- Reliable and punctual
- Goal-oriented mindset
- Friendly and outgoing
- Customer relations
- Client relationship building
Certification
- First Aid Certification
- CPR/AED Certification
Timeline
AOM Rep
PepsiCo
11.2018 - Current
Merchandiser
Coca Cola
03.2013 - 11.2018
Merchandiser
7up Bottling
01.2010 - 02.2014
High School Diploma -
Owosso High School
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