Justin Pilcher
Fort Valley,GA
Summary
Proven Roofing Technician with a track record of enhancing roof longevity and customer satisfaction at Weatherproofing Technologies Inc. Skilled in asphalt shingles and metal roofing, alongside exceptional problem-solving abilities. Elevated client retention by 30% through expert installations and maintenance. Demonstrates strong teamwork and collaboration, ensuring projects exceed expectations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Roofing Technician
Weatherproofing Technologies Inc
04.2018 - Current
- Improved roof longevity by performing regular maintenance and repairs on various roofing systems.
- Completed successful roofing installations with a focus on safety, quality, and timely project completion.
- Established a solid reputation for excellence in the local market through consistently high-quality work and professional service.
- Boosted customer retention rates due to diligent follow-up procedures ensuring complete satisfaction post-project completion.
- Enhanced crew morale through open communication channels promoting teamwork among staff members.
- Optimized labor allocation by developing effective work schedules that maximized productivity while minimizing overtime costs.
- Enhanced customer satisfaction by providing expert advice on roofing materials, installation techniques, and cost-effective solutions.
- Reduced project timelines by efficiently managing resources and coordinating with other construction professionals.
- Increased client referrals through exceptional workmanship and attention to detail in every project undertaken.
- Identified potential issues during inspections and implemented preventive measures to avoid future damage.
- Cleaned up work areas upon completion of projects.
- Operated variety of tools and equipment to safely and efficiently perform tasks.
- Troubleshot challenging situations during projects to find innovative solutions without sacrificing quality or increasing expenses.
- Consistently met deadlines while maintaining high-quality workmanship through effective time management skills.
- Conducted thorough site assessments to accurately estimate project costs and resource requirements for optimal budgeting decisions.
- Maintained an organized work environment by implementing efficient inventory management practices for tools, equipment, and materials.
- Assisted in training new team members on proper roofing techniques and company protocols for consistent service quality.
- Performed emergency repairs promptly, minimizing further damage to the property and ensuring customer satisfaction.
- Assisted with installation of gutters and downspouts.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Applied roof coatings to protect roof and extend lifespan.
- Assessed roofs for signs of damage or wear and tear after storms.
- Adjusted roof flashing to maximize drainage.
- Corrected improper drainage and ventilation problems.
- Inspected roofs and identified deficiencies for repair cost estimation.
- Assisted in installation of skylights, solar panels and other roof accessories.
- Coordinated with other craft employees to maximize project efficiency.
- Supervised apprentices and helpers, offering feedback and boosting skills.
- Trained and oversaw employees in roofing system installations.
- Supported construction manager with materials, schedule, and cost information.
- Applied gravel and pebbles over top layer, using rake, and stiff-bristled broom.
- Conducted regular inspections and troubleshot building roofing systems for commercial customers.
- Consistently stayed under budget by monitoring job progress and controlling costs.
Ferrous and Non Ferrous Sorting Specialist
Newell's Recycling/ SA Recycling
08.2017 - 04.2018
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Maintained a safe working environment by adhering to safety protocols and performing regular equipment inspections.
- Handled general cleaning of work area and maintenance areas.
- Maintained OSHA, MSHA and company or state rules and regulations.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Processed customer service orders promptly to increase customer satisfaction.
Roofer
Maloof Weathertight Solutions LLC
04.2015 - 06.2017
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Installed, repaired, and replaced single-ply roofing systems.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Inspected problem roofs to determine best repair procedures.
- Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Inspected buildings to inspect for water damage, worn out flashing and other signs of roof damage.
- Maintained a clean, organized job site minimizing disruptions to clients'' daily lives while also promoting efficiency within the crew.
- Expanded knowledge of roofing materials, techniques, and cost effectiveness.
- Consistently adhered to OSHA regulations creating a safe work environment for both crew members and clients alike while protecting company liability risks.
- Resolved issues quickly by troubleshooting problems related to leaks, structural damage, or poor workmanship from previous contractors.
- Enhanced company reputation through meticulous attention to detail in all aspects of roofing installation and repair.
- Improved client satisfaction by efficiently completing roofing projects within deadlines and budget constraints.
- Managed inventory of roofing supplies and materials.
- Demonstrated exceptional problem-solving abilities when faced with unexpected challenges during roofing projects, swiftly implementing creative solutions to maintain progress.
- Ensured safety compliance on job sites by thoroughly training team members on proper equipment usage, hazard recognition, and fall protection measures.
- Attended professional development classes to keep up with new roofing technology.
- Cleaned up work areas upon completion of projects.
- Operated variety of tools and equipment to safely and efficiently perform tasks.
- Assisted with installation of gutters and downspouts.
- Adjusted roof flashing to maximize drainage.
- Assessed roofs for signs of damage or wear and tear after storms.
- Installed roof insulation to reduce energy costs.
- Trained and oversaw employees in roofing system installations.
- Assisted in installation of skylights, solar panels and other roof accessories.
- Repaired chimneys and other roof protrusions.
- Supervised apprentices and helpers, offering feedback and boosting skills.
- Supported construction manager with materials, schedule, and cost information.
- Corrected improper drainage and ventilation problems.
Roofer
A- Vet Roofing
08.2014 - 07.2015
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Installed, repaired, and replaced single-ply roofing systems.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Inspected problem roofs to determine best repair procedures.
- Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Inspected buildings to inspect for water damage, worn out flashing and other signs of roof damage.
- Maintained a clean, organized job site minimizing disruptions to clients'' daily lives while also promoting efficiency within the crew.
- Expanded knowledge of roofing materials, techniques, and cost effectiveness.
- Consistently adhered to OSHA regulations creating a safe work environment for both crew members and clients alike while protecting company liability risks.
- Resolved issues quickly by troubleshooting problems related to leaks, structural damage, or poor workmanship from previous contractors.
- Enhanced company reputation through meticulous attention to detail in all aspects of roofing installation and repair.
- Improved client satisfaction by efficiently completing roofing projects within deadlines and budget constraints.
- Managed inventory of roofing supplies and materials.
- Demonstrated exceptional problem-solving abilities when faced with unexpected challenges during roofing projects, swiftly implementing creative solutions to maintain progress.
- Ensured safety compliance on job sites by thoroughly training team members on proper equipment usage, hazard recognition, and fall protection measures.
- Attended professional development classes to keep up with new roofing technology.
- Cleaned up work areas upon completion of projects.
- Operated variety of tools and equipment to safely and efficiently perform tasks.
- Assisted with installation of gutters and downspouts.
- Adjusted roof flashing to maximize drainage.
- Assessed roofs for signs of damage or wear and tear after storms.
- Installed roof insulation to reduce energy costs.
- Trained and oversaw employees in roofing system installations.
- Assisted in installation of skylights, solar panels and other roof accessories.
- Repaired chimneys and other roof protrusions.
- Supervised apprentices and helpers, offering feedback and boosting skills.
- Supported construction manager with materials, schedule, and cost information.
- Corrected improper drainage and ventilation problems.
Grocery Conditioner, Meat Department, Cashier, Bag
Kroger
01.2014 - 08.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Followed proper safety, handling, and cross-contamination procedures.
- Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
- Adhered to strict food safety guidelines when handling raw products, protecting both consumer health and company reputation.
- Collaborated with team members to efficiently complete daily tasks, improving overall department productivity.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Enhanced customer satisfaction by providing exceptional service and assistance in the meat department.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
- Improved customer satisfaction by providing efficient and friendly bagging services.
- Removed trash, swept, and mopped floors for professional appearance.
Education
Certificates - Welding
Central Georgia Technical College
Warner Robins, GA05.2014
Certificates - Welding
Middle Georgia Technical College
Warner Robins, GA05.2014
GED -
Middle Georgia Technical College
Warner Robins, GA11.2012
Skills
- Material Knowledge
- Gutter Installation
- Asphalt Shingles
- Metal Roofing
- Flashing Installation
- Shingle installation
- Roof Installation
- Built-up Roofing
- Rubber Roofing
- Tile Installation
- Wood Shingles
- Modified Bitumen
- Project Estimation
- Slate Roofing
- Cedar Shakes
- Ethylene Propylene Diene Monomer
- Polyvinyl Chloride
- Torch-down Application
- Thermoplastic Membranes
- Spray Foam Roofing
- Roof Repair and Maintenance
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Maintenance and repairs
- Problem-solving abilities
- All-weather worker
- Multitasking
- Power Tool Operation
- Multitasking Abilities
- Responsible and Adaptable
- Reliability
- Excellent Communication
- Critical Thinking
- Roofing Materials Application
- Organizational Skills
- Team Collaboration
- Customer communications
- Active Listening
- Effective Communication
- Hand and Power Tool Operation
- Adaptability and Flexibility
- Decision-Making
- Metal Roof Installation
- Roof Inspections
- Effective leader
- Relationship Building
- Surface Preparation
- Customer Communication
- Debris Removal
- Site Management
- Team building
- Task Prioritization
- Safety Training
- Equipment Operation
- Self Motivation
- Gutter repair
- Interpersonal Skills
- Goal Setting
- Professionalism
- Interpersonal Communication
- Analytical Thinking
- New Construction
- Insulation Installation
- Waterproofing
- Materials Estimates
- Gable or Ridge Vents
- OSHA Fall Hazard Training
- Time management abilities
- Inventory Tracking
- Continuous Improvement
- Adaptability
- Written Communication
- Single-Ply Roofing Systems
- Sealants Application
- Customer Needs Assessment
- Punches and Hammers Use
- Adhesive Application
- Professional Demeanor
- Problem-solving aptitude
- Commercial construction experience
- Low-slope roofing systems
- Scaffolding Setup
- Crew Scheduling
- Surface Waterproofing
- Inspection
- Cost Estimation
- Window Installation
- Material inspections
- Skylight Installation
- Scaffolding Erection
- Surface Painting
- Repair Procedures Determination
- Spray Gun Operations
- Analytical Skills
- Gravel Application
Timeline
Roofing Technician
Weatherproofing Technologies Inc
04.2018 - Current
Ferrous and Non Ferrous Sorting Specialist
Newell's Recycling/ SA Recycling
08.2017 - 04.2018
Roofer
Maloof Weathertight Solutions LLC
04.2015 - 06.2017
Roofer
A- Vet Roofing
08.2014 - 07.2015
Grocery Conditioner, Meat Department, Cashier, Bag
Kroger
01.2014 - 08.2014
Certificates - Welding
Central Georgia Technical College
Certificates - Welding
Middle Georgia Technical College
GED -
Middle Georgia Technical College
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