Professional installer with 12 experience in equipment installation and maintenance, ensuring high-quality results and efficiency. Strong team collaborator, adaptable to changing needs, and reliable in all situations. Skilled in troubleshooting, technical adjustments, and customer service, with focus on safety and precision. Known for results-driven approach and effective problem-solving abilities.
Work History
Fiber Installer 3
1 Year 6 Months
WG+E Fiber Dept, Westfield MA | 12.2024 - Current
Willing to take on OT/on call
Familiarized with Westfield Cutsheets/Maps/
Collaborate with team members to troubleshoot technical issues and resolve issues efficiently.
Underground construction experience, Digsafe trained
Trained new installer on installation techniques and safety protocols, fostering a culture of compliance.
Use best practices for installation, improving overall workflow efficiency/less overtime required.
Led physical upgrades of 2.5G equipment, driving standards in installation speed and accuracy.
Enhanced customer satisfaction by providing timely and professional installations.
Managed stock containers effectively, ensuring all necessary supplies were on hand for installs and projects, leading to minimal downtime due to materials.
CT4 Field Technician
9 Years 8 Months
Comcast, Westfield MA | 03.2015 - 11.2024
Installed/troubleshot RFOG
Customer service forward, able to compromise for customers.
Trained in telephony theory/installation/troubleshooting.
Home security certified.
Staff Sergeant, RF Transmissions Systems
7 Years 2 Months
USAF, Multiple Global Locations | 11.2007 - 01.2015
Trained and Experienced in a broad range of RF transmissions equipment to include: Audio mixing equipment/speakers and public broadcast equipment/HF-UHF-VHF Radios/Satcom equipment/transmissions.
Supervisory position-oversaw local techs and registered RF frequency contracts.
Mobile ready - Two years of mobile communications based out of Germany. Assembled and monitored satcom/radio/network/voip systems in multiple remote locations.
Trained technicians on the mobile satcom terminals.