Professional Summary
Overview
Work History
Education
Skills
AWARDS
Timeline

Justin Pinard

WG+E Fiber Dept, Westfield MA
Huntington,MA
19
years of professional experience

Professional installer with 12 experience in equipment installation and maintenance, ensuring high-quality results and efficiency. Strong team collaborator, adaptable to changing needs, and reliable in all situations. Skilled in troubleshooting, technical adjustments, and customer service, with focus on safety and precision. Known for results-driven approach and effective problem-solving abilities.

Work History

Fiber Installer 3

1 Year 6 Months
WG+E Fiber Dept, Westfield MA | 12.2024 - Current
  • Willing to take on OT/on call
  • Familiarized with Westfield Cutsheets/Maps/
  • Collaborate with team members to troubleshoot technical issues and resolve issues efficiently.
  • Underground construction experience, Digsafe trained
  • Trained new installer on installation techniques and safety protocols, fostering a culture of compliance.
  • Use best practices for installation, improving overall workflow efficiency/less overtime required.
  • Led physical upgrades of 2.5G equipment, driving standards in installation speed and accuracy.
  • Enhanced customer satisfaction by providing timely and professional installations.
  • Managed stock containers effectively, ensuring all necessary supplies were on hand for installs and projects, leading to minimal downtime due to materials.

CT4 Field Technician

9 Years 8 Months
Comcast, Westfield MA | 03.2015 - 11.2024
  • Installed/troubleshot RFOG
  • Customer service forward, able to compromise for customers.
  • Daily spectrum tool usage/RF troubleshooting/repair.
  • Over 8,000 install/repair jobs within 9 years.
  • Safety council representative for the region.
  • Trained in telephony theory/installation/troubleshooting.
  • Home security certified.

Staff Sergeant, RF Transmissions Systems

7 Years 2 Months
USAF, Multiple Global Locations | 11.2007 - 01.2015
  • Trained and Experienced in a broad range of RF transmissions equipment to include: Audio mixing equipment/speakers and public broadcast equipment/HF-UHF-VHF Radios/Satcom equipment/transmissions.
  • Supervisory position-oversaw local techs and registered RF frequency contracts.
  • Mobile ready - Two years of mobile communications based out of Germany. Assembled and monitored satcom/radio/network/voip systems in multiple remote locations.
  • Trained technicians on the mobile satcom terminals.
  • Forklift certified

Education

Partial degree - gen electronics

University of Maryland Community College

Honors Student

Gateway Regional High School | Huntington, MA

Skills

Fiber troubleshooting/splicing
Willing to learn and adapt
Reliable
Can-do Attitude
Pre-installation site prep
Time management
Inventory accountability
Residential and commercial installations

AWARDS

Eagle Scout

Timeline

Fiber Installer 3

WG+E Fiber Dept, Westfield MA
12.2024 - CurrentRead More

CT4 Field Technician

Comcast, Westfield MA
03.2015 - 11.2024Read More

Staff Sergeant, RF Transmissions Systems

USAF, Multiple Global Locations
11.2007 - 01.2015Read More

Gateway Regional High School

Honors Student
Read More

University of Maryland Community College

Partial degree from gen electronics
Read More
Justin Pinard