Justin Plazola
Los Angeles,CA
Summary
Sales and customer support professional known for achieving high standards and delivering results. Proven ability to enhance customer experiences and drive sales growth. Reliably collaborates with teams and adapts to changing needs, showcasing strong communication and leadership skills.
Overview
6
6
years of professional experience
Work History
Manager, Sales and Customer Support
Rite Aide
09.2019 - 06.2021
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
Warehouse Associate
Amazon
07.2021 - 11.2023
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Maintained organization of stock in compliance with safety standards and procedures.
- Loaded and unloaded delivery trucks, ensuring accurate product placement.
- Conducted quality inspections on incoming shipments to identify discrepancies.
- Implemented best practices for inventory management, improving retrieval times.
- Collaborated with peers to streamline workflows, increasing overall productivity.
- Utilized warehouse management systems to track inventory levels and orders accurately.
- Assisted team members in training on safety protocols and operational processes.
Supervisor
Riverlane Logistics
11.2023 - Current
- Supervised daily operations, ensuring adherence to safety protocols and operational standards.
- Trained and mentored team members on equipment usage and best practices.
- Implemented process improvements, enhancing workflow efficiency and productivity.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Resolved operational issues promptly, maintaining smooth workflow continuity.
- Collaborated with management to develop strategic initiatives for team development and engagement.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Food Event Organizer
Correras Mariscos
01.2024 - Current
- Coordinated logistics for events, ensuring seamless execution from planning to completion.
- Developed and maintained relationships with vendors, enhancing service quality and reliability.
- Oversaw event budgets, optimizing resource allocation and reducing unnecessary expenditures.
- Led a team of volunteers, providing training and guidance to ensure effective event support.
- Managed marketing efforts for events, utilizing social media platforms to increase attendance and engagement.
- Coordinated schedules and timelines for events.
Education
High school diploma -
Ortega High School
Lake Elsinore, CASkills
- Spanish
- Cleaning Experience
- English
- Multilingual
- Warehouse Experience
- Communication Skills
- Organizational Skills
- Computer skills
- Heavy lifting
- Cost management
- Sales strategy development
- Coaching and mentoring
- Adaptability and flexibility
- Team motivation
- Decision-making
- Detail-oriented
- Relationship building
- Verbal and written communication
Timeline
Food Event Organizer
Correras Mariscos
01.2024 - Current
Supervisor
Riverlane Logistics
11.2023 - Current
Warehouse Associate
Amazon
07.2021 - 11.2023
Manager, Sales and Customer Support
Rite Aide
09.2019 - 06.2021
High school diploma -
Ortega High School