Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise.
Computer Skills:
● Microsoft Office Professional Suite
● Health Financial Systems (HFS)
● E-finance Software
● Accounting Software – Peachtree, Quick books
Experience while attending school:
National Government Services (NGS) - September 2007 - July 2011
● Resolved client written inquiries
● Perform audits on provider claims
● Provided timely Procedure/Diagnosis Codes
● Specialized in insurance Medicare claims
● Provider Enrollment
Commerce Bank, Harrisburg, PA - April 2006 - August 2007
● Entails Opening and Closing the Branch (Key Holder Position)
● Financial Reconciliation (Teller and Vault)
● Provide investment figures for clients
● Business savings/cash management calculations
● Regulating cash from vault to tellers
● Fast paced Environment
Ahold Financial Services, Carlisle, PA (College Internship) Jan 2006 - Mar 2006
● Prepaid account contract set up
● Contract reviews and revenues
● Organizational Charges
● Monetary processing
● Accounts Receivable Department