Healthcare professional skilled in managing nursing teams and ensuring high standards of patient care. Proven success in implementing care plans and improving operational efficiency. Known for fostering team collaboration and adapting to dynamic healthcare environments. Strong skills in patient assessment and emergency response.
Work History
Travel Charge Nurse, Telemetry
4 Years 5 Months
Aya Healthcare | 05.2022 - Current
Triaged incoming phone calls from emergency rooms and inpatient units to determine needs and prioritize care.
Supervised patient admissions and discharges from hospital to home care, rehabilitative facility or self-care.
Implemented patient care techniques to ensure compliance with safety, health, and organizational regulations.
Streamlined nursing workflows, enhancing efficiency and contributing to improved patient outcomes.
Managed staffing schedules to maintain adequate coverage and control overtime expenses.
Led nursing team in delivering high-quality patient care and managing complex clinical situations.
Associate Nurse Manager
1 Year 1 Month
Jackson North Hospital | 04.2024 - 05.2025
Resolved complaints from staff, physicians, and patients using clinical judgment and unit management expertise, enhancing overall satisfaction.
Facilitated professional development opportunities, motivating nurses to pursue continuous training and skill enhancement.
Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
Promoted professional development opportunities to encourage nurses to pursue continuous training.
Analyzed department performance and adjusted staff coverage to meet changing conditions, ensuring optimal patient care.
Coordinated interdisciplinary team meetings to optimize patient outcomes and workflow efficiency.
Telemetry Unit Charge Nurse
3 Years
Mercy Hospital | 12.2019 - 12.2022
Sustained quality standards through routine medication audits and adherence to internal and industry best practices, ensuring patient safety and care excellence.
Facilitated therapeutic communication and conflict resolution, redirecting negative behaviors to help patients improve coping abilities and enhance overall wellbeing.
Enhanced patient care by effectively prioritizing and delegating nursing assignments based on acuity and staff expertise.
Leveraged feedback and process improvements to enhance safety and health standards, contributing to increased patient satisfaction.
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Charge Nurse, Progressive Care Unit
1 Year 5 Months
Plantation General Hospital | 07.2018 - 12.2019
Led a successful team comprised of RNs, LPNs and ancillary staff.
Audited charts and reviewed clinical documents for accuracy, supporting compliance with care standards.
Trained new nurses on techniques, care standards, and safety protocols to maintain high-quality patient care.
Audited charts and reviewed clinical documents to verify accuracy.
Education
Bachelor of Science - Nursing
Miami Dade College | Miami, FL | 05-2018
Associate of Science - Nursing
Miami Dade College | Miami, FL | 12-2017
Skills
Patient triage
Clinical Decision Making
Care Coordination
Clinical leadership
Team leadership
Critical Thinking
Patient communication
Accomplishments
Supervised team of 60 staff members.
Collaborated with team of 20 staff members in the development of policy for telemetry staff members using iAware.