I would like to change fields of work and start a new career in a field that is more customer facing, while building a future with an established company.
Overview
23
23
years of professional experience
Work History
Construction Manager Trainee
Lennar Homes
Irving, TX
03.2025 - Current
Managed construction projects from planning through completion.
Coordinated subcontractors and suppliers for project efficiency.
Oversaw compliance with safety regulations and building codes.
Conducted site inspections to ensure that quality standards were met.
Resolved issues on-site to maintain project momentum.
Reviewed invoices from vendors and subcontractors for accuracy before authorizing payment.
Resolved any issues that arose during the course of a project in a timely manner.
Monitored daily construction and evaluated project progress, contract compliance and safety.
Customer Care Representative
Lennar Homes
Fort Worth , TX
09.2023 - 03.2025
Conduct homeowner walk-throughs, acquainting homeowners with operation of appliances, heating/cooling systems, maintenance of home, etc.
Schedule and supervised subcontractor repairs in home after delivery to the homeowner.
Schedule Inspections with homeowners, assess routine warranty claims and follow through to complete all service requests within a timely manner.
Maintain positive homeowner relations provide homeowner with knowledgeable, timely and professional service.
Keep accurate service requests logs and documentation of all work performed.
Repaired numerous defective shower enclosures in homes over a year old.
Lease Operator
BKV Barnett LLC.
Bridgeport, TX
10.2020 - 09.2023
Evaluated production-related problems and worked with production leadership and engineering teams to resolve issues.
Completed basic repairs and escalated major maintenance requirements to proper personnel.
Coordinated work and repair actions with contractors and other support team members while maintaining the budget.
Kept systems working efficiently to meet daily oil, water and gas production levels.
Eliminated downtime and maximized revenue by providing top project quality control.
Developed creative solutions to resolve complex problems quickly while minimizing cost impacts on the company.
Submitted daily production data and regular reports to keep management informed.
Enforced sound safety practices to protect workers and minimize liability.
Optimization Operator
Devon Energy
Bridgeport, TX
12.2013 - 10.2020
Assist the Production Foreman and Assistant Production Foreman with production operations of the Company's operated properties.
Address underperforming wells in collaboration with DSC/production analyst, lease op, Foreman and engineer
Collaborate with Engineer, DSC/PA, Foreman & Lease Operator concerning wells and lease activities
Assist with the identification of opportunities for operations cost reductions and job efficiency and safety improvements
Maintain regulatory, environmental, and safety compliance in conjunction with and through close coordination with the Operations Engineers, Superintendents, Foremen, and Environmental Health and Safety Department
Data gathering, artificial lift optimization, and SCADA monitoring of production.
Lease Operator
Devon Energy
Bridgeport, TX
07.2013 - 12.2013
Submitted daily production data and regular reports to keep management informed.
Gauged and recorded oil and water tanks to document daily fluid production data for regulatory oversight.
Evaluated production-related problems and worked with production leadership and engineering teams to resolve issues.
Managed after-hours emergency responses to restart compressors and restore well operations.
Enforced sound safety practices to protect workers and minimize liability.
Conducted daily well tests and maintained regular monitoring of wells and equipment.
Gathered daily production report readings and documented in [Software].