JUSTIN QUESADA ROJAS
Summary
Detail-focused individual known for high productivity and efficient task completion. Responsible and excelling in all areas of study and work. Looking for an amazing workplace in which there is opportunity for growth and a great environment.
Overview
4
4
years of professional experience
Work History
Transaction Coordinator
Victoria Home Loans
Lake Elsinore, CA
06.2025 - Current
- Assisted clients in understanding mortgage processes and answering inquiries.
- Managed communication between clients, lenders, and real estate agents effectively.
- Organized and tracked loan applications through various stages of approval.
- Maintained accurate records of transactions and client interactions in the database.
- Followed up with clients and helped answer their questions about loan inquiries.
- Aided clients in understanding and correcting credit scores in order to be compliant and qualified for home loans.
- Provided customer service in a timely manner.
- Greeted guests and provided exceptional customer service.
Dishwasher
Canyon Lake Country Club
Canyon Lake, CA
04.2025 - 06.2025
- As a dishwasher, I ensured the cleanliness and smooth operation of the kitchen.
- Operated industrial dishwashing machines efficiently throughout busy service periods.
- I followed instructions and prepared food for later use.
- Assisted kitchen staff by ensuring timely availability of clean dishes and utensils.
- Followed health and safety regulations while handling food service items daily.
- Collaborated with team members to streamline dishwashing processes during peak hours.
Costumer Service Representative
Veronicas Insurance
03.2023 - 12.2024
- Answered calls and attending in-person clients with insurance inquiries
- Filed paperwork
- Provided insurance quotes for vehicular and home insurance
- Worked with team members from corporate to solve issues with costumer's insurance policies
- Guided clients through the process of obtaining insurance
Assistant Director VBS - Volunteer
Eagle Ridge Church
07.2021 - 07.2024
- Supervised the overall operations of the event by guiding team members, children, and parents
- Maintained a clean and safe facility for team members, and children
- Used strong interpersonal and communication skills to guide a team of volunteers and convey information to numerous people
- Greeted visitors and assisted them through numerous scenarios
- Helped aid injured children and team members
- Completed incident report paperwork related to the injuries
Boba-Barista
Boba-Barista
03.2024 - 05.2024
- Provided costumer service that included taking orders, answering questions, and offering recommendations
- Operated boba equipment that included blenders, shakers, and sealing machines
- Prepared and served smoothies, milk teas, and fruit teas
- Managed inventory by re-stocking ingredients
- Performed cleaning tasks like vacuuming, blooming, mopping, wiping, and washing dishes
- Aided in the preparation of warm foods
Education
Temescal Canyon High School -
Temescal Canyon High School
06-2025
Skills
- Teamwork and collaboration
- Organizational and time management skills
- Empathy and emotional intelligence
- Leadership skills
- Public speaking skills
- Communication skills, verbal and written
- Problem solving
- Customer service
- Attention to detail
- Conflict resolution skills
- Cross-cultural communication
- Basic knowledge about marketing
- Technology management
- Time management skills
- Insurance processing
- Team collaboration
- Data entry proficiency
- Sales support
- Work planning
- Analytical skills
- Proficient in English and Spanish (Bilingual)
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Transaction Coordinator
Victoria Home Loans
06.2025 - Current
Dishwasher
Canyon Lake Country Club
04.2025 - 06.2025
Boba-Barista
Boba-Barista
03.2024 - 05.2024
Costumer Service Representative
Veronicas Insurance
03.2023 - 12.2024
Assistant Director VBS - Volunteer
Eagle Ridge Church
07.2021 - 07.2024
Temescal Canyon High School -
Temescal Canyon High School
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