Justin Raimann
Austin,MN
Summary
Dynamic Parts Sales Manager at Autozone with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in inventory management and relationship building, I successfully implemented sales strategies that boosted customer retention rates. My strong problem-solving abilities and effective communication fostered a collaborative team environment, driving significant sales growth.
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Parts Sales Manager,Commercial Manager,maintenance
Autozone
03.2023 - Current
- Managed inventory levels to ensure availability of parts for customers.
- Trained and mentored team members on product knowledge and sales techniques.
- Developed and implemented promotional strategies to increase sales revenue.
- Collaborated with suppliers to optimize parts procurement processes.
- Oversaw daily operations, ensuring compliance with company policies and standards.
- Enhanced customer satisfaction through personalized service and expert recommendations.
- Led cross-functional teams to improve operational efficiency within the store environment.
- Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
- Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
- Implemented new sales strategies, resulting in higher customer retention rates and overall satisfaction.
- Increased parts sales by developing and maintaining strong relationships with customers and suppliers.
- Managed accounts to retain existing relationships and grow share of business.
HVAC Technician
Choice Heating and Cooling
03.2021 - 03.2023
- Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
- Conducted routine maintenance on heating and cooling units to extend lifespan and efficiency.
- Collaborated with team members to troubleshoot complex HVAC issues, enhancing resolution time.
- Installed new HVAC equipment following industry standards and safety protocols.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Repaired and replaced motors, bearings and belts.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Filled out detailed work orders for each job completed.
- Traveled to job sites for both scheduled and emergency appointments.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Routinely calibrated thermostats for accurate temperature control settings that maintained comfortable environments in clients' properties.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
- Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
- Calibrated equipment to achieve maximum efficiency.
- Collaborated with project managers to ensure timely completion of large-scale HVAC installations.
- Streamlined inventory management for HVAC parts, ensuring quick availability for urgent repairs.
- Boosted system longevity by implementing comprehensive preventive maintenance plans.
Machine Operator,
Hormel Foods
03.2020 - 03.2021
- Operated machinery to meet production schedules and maintain workflow efficiency.
- Monitored equipment performance, troubleshooting issues to minimize downtime.
- Conducted routine maintenance on machines, ensuring optimal functionality and safety compliance.
- Trained new operators on equipment handling and safety protocols, enhancing team competency.
- Collaborated with quality control to ensure product standards met regulatory requirements consistently.
- Implemented process improvements that increased throughput and reduced waste in production line.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
- Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
- Maintained meticulous records of machine performance and maintenance activities, supporting continuous improvement efforts.
- Enhanced machine longevity with proactive maintenance and timely replacement of worn parts.
Cable Lineman
Cable Crafter's
06.2017 - 01.2019
- Installed and repaired overhead and underground cable systems.
- Conducted routine maintenance to ensure optimal performance of cable infrastructure.
- Collaborated with team members to troubleshoot and resolve technical issues efficiently.
- Trained junior linemen on safety protocols and operational best practices.
- Coordinated with local authorities for permitting on new installations and upgrades.
- Demonstrated proficiency in using various lineman tools including hand tools, power tools, bucket trucks, aerial lifts, climbing gear.
- Increased efficiency with proper cable splicing, termination, and installation techniques.
- Assisted in emergency response efforts during natural disasters or severe weather events requiring immediate repair or replacement of damaged cable lines.
- Ensured safety compliance by adhering to industry standards and regulations during all installations and repairs.
- Improved workflow by consistently organizing equipment and materials needed for daily tasks.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Read blueprints and schematics to correctly place equipment.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
Landscape Foreman
Berrgs Nursery
05.2015 - 03.2017
- Supervised landscape installation projects ensuring compliance with design specifications.
- Coordinated daily operations of landscaping crews to optimize workflow and efficiency.
- Trained and mentored junior staff on best practices for plant care and maintenance.
- Developed detailed planting schedules to ensure timely project completion and client satisfaction.
- Collaborated with clients to understand landscaping preferences, enhancing customer relationships.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
- Performed planting, watering, mulching, and edging of lawns.
- Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
- Operated skid steers, wheel loaders, forklifts, and yard goats.
- Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
- Maintained grounds by trimming, weeding, and general clean-up.
- Ensured high-quality workmanship by training crew members in proper techniques for planting, pruning, irrigation systems, and equipment use.
- Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
- Supervised landscaping teams, prioritizing tasks and giving feedback for quality control.
- Supervised team member performance to meet client deadlines and requirements.
- Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
- Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.
- Educated clients on proper lawn and plant care, giving details on appropriate watering and fertilization.
- Monitored weather conditions to plan work schedules effectively and minimize project delays.
- Installed ponds, waterfalls and other water features and tested for proper functionality.
Construction Worker
Raimann Construction
07.2013 - 06.2015
- Operated heavy machinery safely and efficiently to complete construction tasks.
- Maintained tools and equipment, performing routine inspections and minor repairs to enhance operational efficiency.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Operated power equipment to move materials and promote job efficiency.
- Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
- Reduced material waste by accurately calculating requirements and optimizing usage throughout the project lifecycle.
Education
GED -
Austin High School
Austin, MNSkills
- Task delegation
- Operational efficiency
- Ordering parts
- Customer service
- Improving customer satisfaction
- Customer relations
- Invoice processing
- Goal setting
- Inventory management
- Vendor relations
- Coordinating paperwork
- Parts documentation
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
- Team collaboration
- Team leadership
- Team motivation
- Active listening
- Relationship building
- Detail-oriented
- Decision-making
- Verbal and written communication
- Adaptability and flexibility
- Effective communication
- Task prioritization
- Rapport and relationship building
- Self motivation
- Product knowledge
- Client relationship management
- Customer relationship management
- Continuous improvement
- Adaptability
Certification
basic electrical
heat exchanger troubleshooting
basic troubleshooting of geothermal heat pumps
heat pump service and troubleshooting
furnace installation
furnace maintenance
brazing best practices
recovery,evacuation and leak testing
AC maintenance
Guide to successful dispatching
duct design
technician 101: customer service
Basic air conditioning
air flow basics
Timeline
Parts Sales Manager,Commercial Manager,maintenance
Autozone
03.2023 - Current
HVAC Technician
Choice Heating and Cooling
03.2021 - 03.2023
Machine Operator,
Hormel Foods
03.2020 - 03.2021
Cable Lineman
Cable Crafter's
06.2017 - 01.2019
Landscape Foreman
Berrgs Nursery
05.2015 - 03.2017
Construction Worker
Raimann Construction
07.2013 - 06.2015
GED -
Austin High School