Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justin Ramos

Corpus Christi,TX

Overview

14
14
years of professional experience
1
1
Certification

Work History

Repossession Agent

Third Coast Recovery
05.2023 - Current
  • Maintained client trust by providing timely updates on the status of their accounts and recoveries.
  • Improved client satisfaction by promptly locating and recovering collateral assets.
  • Increased efficiency by collaborating with law enforcement agencies when necessary for peaceful asset recovery.
  • Built positive relationships with clients, resulting in repeat business for the company.
  • Maximized chances of successful vehicle recoveries through diligent skip tracing efforts to locate hard-to-find debtors or collateral assets efficiently.
  • Minimized conflict situations by employing de-escalation techniques during confrontations with debtors.
  • Upheld discretion in handling sensitive information related to clients'' financial matters throughout the repossession process.
  • Ensured safety compliance by adhering to local laws and regulations during repossessions.

Tow Truck Operator

Collateral Recovery Team
11.2022 - 05.2023
  • Provided roadside assistance and service such as jump start, tire change and
  • Reduced wait times for stranded motorists by swiftly dispatching tow trucks and other support vehicles.
  • Served as a reliable point of contact between law enforcement agencies, insurance companies, repair shops, and towing services during incidents requiring coordination among multiple parties.
  • Assisted motorists with various vehicle issues such as flat tires, dead batteries, and lockouts, helping them get back on the road quickly.
  • Coordinated alternative transportation options for customers when necessary, such as taxis or rental cars.
  • Managed high call volume while remaining calm and professional, ensuring accurate information was relayed to all parties involved.

Tow Truck Driver

Cc wrecker services
07.2021 - 10.2022
  • Picked up wrecked and inoperable vehicles
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
  • Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
  • Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Plumber

Roto-Rooter Plumbing & Water Cleanup
06.2018 - 12.2018
  • Cleaned out clogged pipes, fixed broken pipes, hydro blasted pipes
  • Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
  • Listened to instructions from journeyman plumber, gaining valuable onsite job training.
  • Unclogged sinks and toilets for customers using tools and drain cleaners.
  • Inspected pipes and piping systems to assess quality and condition.
  • Performed preventive maintenance on plumbing systems to detect leaks and slow drains.

Drill Pipe Inspector

Tc casing
03.2014 - 03.2017
  • Cleaned, inspected and repaired threads, cleaned and inspected collars and inspected whole pipe for cracks
  • Maintained detailed records of inspection results, facilitating effective communication with stakeholders and informed decisionmaking.
  • Improved pipeline efficiency by promptly addressing any identified issues or defects.
  • Mitigated potential safety hazards through proactive identification of weak points in materials or workmanship during inspections.
  • Ensured regulatory compliance through consistent adherence to industry standards and guidelines.
  • Supported ongoing pipeline maintenance efforts through regular assessments and timely reporting of findings.
  • Streamlined inspection processes by implementing advanced technology and equipment, reducing time spent on each task.

Drill Pipe Inspector

PCI Services
04.2011 - 02.2014
  • Cleaned, inspected and repaired threads, inspected collars for cracks and wear, inspected whole pipe for cracks
  • Ensured regulatory compliance through consistent adherence to industry standards and guidelines.
  • Improved pipeline efficiency by promptly addressing any identified issues or defects.
  • Minimized environmental impact by identifying potential hazards during inspections and recommending appropriate remediation measures.
  • Maintained detailed records of inspection results, facilitating effective communication with stakeholders and informed decisionmaking.
  • Established a reputation for excellence in the field by consistently delivering accurate and thorough inspection results, leading to increased trust from clients and colleagues alike.
  • Streamlined inspection processes by implementing advanced technology and equipment, reducing time spent on each task.
  • Enhanced pipeline safety by conducting thorough inspections and identifying potential risks.

Education

High school diploma -

Calallen High School
Calallen, TX
01.2011

Skills

  • Tow truck
  • Flatbed
  • Driving
  • Mechanic Experience
  • Electrical Experience
  • Plumbing

Certification

Tdlr towing license, 02/01/23, 02/28/34, Tdlr towing license to operate a tow truck

Timeline

Repossession Agent

Third Coast Recovery
05.2023 - Current

Tow Truck Operator

Collateral Recovery Team
11.2022 - 05.2023

Tow Truck Driver

Cc wrecker services
07.2021 - 10.2022

Plumber

Roto-Rooter Plumbing & Water Cleanup
06.2018 - 12.2018

Drill Pipe Inspector

Tc casing
03.2014 - 03.2017

Drill Pipe Inspector

PCI Services
04.2011 - 02.2014

High school diploma -

Calallen High School

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