Justin Ramos
Santa Ana,CA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Santa Ana College Fire Academy Recruit
Santa Ana College
02.2025 - 06.2025
- Participating in a rigorous training academy focused on fire suppression, emergency medical response, hazardous materials awareness, and rescue operations
- Gaining hands-on experience with firefighting equipment, tools, and safety gear under direct supervision
- Learning to perform under pressure in simulated emergency scenarios, emphasizing teamwork, communication, and quick decision-making
Disneyland Photographer
Disneyland Resort
02.2023 - 03.2025
- Capture high-quality, professional photos of guests at iconic locations throughout Disneyland Resort, including in front of landmark attractions, with beloved Disney characters, and at themed photo spots
- Work efficiently in high-traffic areas, managing time and resources to capture as many guests as possible while maintaining attention to detail
- Maintain a professional and friendly demeanor, fostering an atmosphere of excitement and magic for guests while adhering to Disney’s values of inclusivity, safety, and excellence
Sales and Service Associate
24 Hour Fitness
07.2023 - 02.2024
- Assisted with the upkeep of the club environment, ensuring cleanliness, organization, and a welcoming atmosphere for all members
- Handled billing inquiries and resolved any service-related issues, ensuring member satisfaction and long-term loyalty
- Delivered exceptional customer service by assisting members with their fitness needs, addressing inquiries, and providing guidance on gym services and membership options
Food and Beverage Busser
Disneyland Resort
01.2022 - 01.2023
- Provided exceptional customer service by maintaining cleanliness and organization in dining areas, ensuring a welcoming and pleasant atmosphere for guests
- Assisted servers with clearing tables, resetting dining areas, and ensuring guests' needs were promptly met to maintain a smooth dining experience
- Collaborated with team members to ensure efficient workflow during high-volume periods, contributing to the overall guest experience
Education
Public Fire Service
Santa Ana College
Santa Ana, CA06.2025
High-school - undefined
Foothill High-school
Santa Ana, CA06.2021
Skills
- Customer service
- Communication skills
- Fluent Spanish Speaker
- Teamwork and Collaboration
- Situational Awareness
- Strong Work Ethic
- Problem Solving Under Pressure
Timeline
Santa Ana College Fire Academy Recruit
Santa Ana College
02.2025 - 06.2025
Sales and Service Associate
24 Hour Fitness
07.2023 - 02.2024
Disneyland Photographer
Disneyland Resort
02.2023 - 03.2025
Food and Beverage Busser
Disneyland Resort
01.2022 - 01.2023
Public Fire Service
Santa Ana College
High-school - undefined
Foothill High-school
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