Justin Rapier
Kitchen Manager
Cedar Rapids
Summary
Dynamic Kitchen Manager with a proven track record at Casey's, excelling in team leadership and guest service excellence. Skilled in food safety compliance and performance monitoring, I effectively trained staff and resolved customer issues, enhancing operational efficiency and satisfaction. Committed to fostering a collaborative environment that drives success.
Overview
20
20
years of professional experience
Work History
Kitchen Manager
Casey's
Cedar Rapids
07.2025 - Current
- Led team members by providing guidance and support to enhance performance.
- Managed store opening and closing procedures, ensuring safety and security protocols were followed.
- Assisted customers promptly with inquiries, orders, and complaint resolution.
- Oversaw kitchen supply management, aligning inventory with demand efficiently.
- Handled register operations while maintaining high standards of customer service.
- Supported store manager with paperwork organization and secure handling of the safe.
- Unloaded and stocked products to maintain organized inventory levels.
- Trained new hires on equipment usage, job responsibilities, and adherence to safety regulations.
Shift Lead
Casey's
Marion and Robins
01.2022 - 07.2025
- Ensured safety and security through adherence to store opening and closing procedures.
- Supported customer service operations by managing registers and coordinating kitchen supplies.
- Assisted store manager with paperwork and management of safe tasks.
- Unloaded and stocked products to sustain optimal inventory levels.
English Teacher
Highland Community Schools
Riverside
08.2014 - 12.2021
- Cultivated a positive classroom environment that encouraged risk-taking and idea exploration.
- Developed and adapted curriculum to enhance English reading, writing, and comprehension skills.
- Instructed students in grammar, composition, and reading comprehension techniques.
- Taught English grammar, syntax, vocabulary, and proper word usage effectively.
- Utilized technology to improve instructional delivery and boost student engagement.
Education
Bachelor of Arts (B.A.) - English Communication
Graceland University
Lamoni, IA, US05.2003
Skills
- Guest service excellence
- Team leadership
- Food safety compliance
- Performance monitoring
- Problem solving
- Effective communication
- Time management
- Cash handling
- Staff training and development
Timeline
Kitchen Manager
Casey's
07.2025 - Current
Shift Lead
Casey's
01.2022 - 07.2025
English Teacher
Highland Community Schools
08.2014 - 12.2021
Bachelor of Arts (B.A.) - English Communication
Graceland University