Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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JUSTIN R. ARCEGA

Chula Vista

Summary

Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

INTERCONTINENTAL HOTEL
05.2024 - Current
  • Greets guests with enthusiasm to emphasize a warm and welcoming atmosphere.
  • Remembered three menus including breakfast, brunch, and dinner to personalize recommendations for guests.
  • Attentive to allergens for each item on the menu practicing guest safety.
  • Able to multi-task in a restaurant that held 50 tables while at the same time attending to guests needs.
  • Performed as a liaison from guests to kitchen communicating accurate food and drink orders.

Server

THE WESTIN LONG BEACH
02.2022 - 07.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Food Runner

SHERATON
10.2023 - 05.2024
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.


Education

Kinesiology -

San Diego State University
San Diego, CA
01.2017

Skills

  • Excellent communication skills
  • Exceptional customer service
  • Stress Management
  • Ability to work under pressure
  • Memory retention
  • Conflict Resolution
  • Attention to Detail
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Cleanliness standards

Languages

English Native
Spanish Elementary

Certification

  • Food Handlers Card
  • RBS Certification

Timeline

Server

INTERCONTINENTAL HOTEL
05.2024 - Current

Food Runner

SHERATON
10.2023 - 05.2024

Server

THE WESTIN LONG BEACH
02.2022 - 07.2023

Kinesiology -

San Diego State University

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