Justin Rea
Saint Francisville,LA
Summary
Dynamic professional with a proven track record at Reginelli's Pizzeria, excelling in high-volume dining and guest engagement. Skilled in order management and customer service, adept at fostering positive relationships and ensuring quality control. Demonstrated leadership in training other servers and streamlining operations for enhanced guest satisfaction. Always willing to help out any co workers no matter the position, cook, driver, server, and Managers. True love for serving and having long lasting relationships with guests, always punctual and prepared for my shifts no matter if it’s the morning, afternoon, or evening. Most importantly always willing to learn new techniques and ways of excelling at my job and listening to feedback from management and fellow co-workers.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Reginelli's Pizzeria
11.2019 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Rides Supervisor
Blue Bayou and Dixie Landing
04.2016 - 09.2019
- Implemented effective crowd control measures, streamlining queue management and reducing wait times for guests.
- Provided comprehensive training for new employees, resulting in increased ride efficiency and guest satisfaction.
- Managed a team of ride operators, effectively allocating staff to meet peak demand periods.
- Conducted thorough investigations into any incidents or accidents involving rides under supervision, implementing corrective actions when needed.
- Maintained accurate records of ride maintenance, facilitating timely repairs and minimizing downtime.
- Resolved guest complaints professionally and efficiently, maintaining a positive park atmosphere.
Education
West Feliciana High School
Saint Francisville, LA05.2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Menu memorization
- Food running
- High volume dining
- Order accuracy
- Quality control
- Table bussing
- Relationship management
- Dining area maintenance
- Order management
Certification
ATC Bar Card, allowed to serve liquor in the state of Louisiana
Timeline
Server
Reginelli's Pizzeria
11.2019 - 12.2024
Rides Supervisor
Blue Bayou and Dixie Landing
04.2016 - 09.2019
West Feliciana High School
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