Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Justin Rivera

TUCSON,Arizona

Summary

Hardworking with 8-year Stormwater career. Collaborates across all levels of company to execute strategic plans and achieve company goals. Confident and personable with excellent Self motivation and the willingness to learn skills, With a class D driving recorded.

Overview

18
18
years of professional experience

Work History

Field Service Manager

AQUALIS
Tucson , AZ
05.2020 - 02.2022
  • Assessed operational needs and equipment availability to develop personnel schedules and assignments.
  • Translated main cable and equipment location blueprints to technicians while declaring system outages and rerouting staff for timely service completion.
  • Installed and provided technical support for equipment.
  • Led team of up to 3 service technicians in field activities.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Launched quality assurance practices for each phase of development
  • Established team priorities, maintained schedules and monitored performance.
  • Established and maintained long-range plans for quality assurance.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
  • Communicated best practices among on-site and external personnel to align efforts and goals.

Field Service Manager

Kleenco
Tucson , AZ
03.2015 - 05.2020
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Oversaw daily operations to ensure high levels of productivity.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Conducted research, gathered information from multiple sources and presented results.
  • Led team of up to 3 service technicians in field activities

RV Detailing Supervisor

Attention To Detail
Tucson , AZ
08.2008 - 03.2015
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Overlook the detail and mechanic shop and making sure that all exterior and mechanical parts are replaced or repaired as needed.
  • Follow all company procedures to maintain a clean work environment in a neat and orderly condition.

Water Well Technician

Farwest Water Well Drilling
Tucson, AZ
11.2013 - 02.2014
  • Collected water samples to test alkalinity, hardness and residual levels.
  • Adhered to EPA and OSHA regulations.
  • Operated equipment such as front-end loaders, forklifts and slakers regularly.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Helping customer with their repairs or Replacements of water pumps

Lot Technician

Heuberger Motors
Colorado Springs, CO
03.2007 - 07.2008
  • Parked and retrieved cars according to customer needs.
  • Escorted drivers to vehicles and helped load or carry large items.
  • Reviewed driver IDs before allowing entrance parking area or drive vehicles.
  • Kept facilities clean, neat and organized to give areas professional and fresh appeal.
  • Moved cars around lot to increase space efficiency.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Performed 15 inspections daily and kept complete, accurate records of vehicle condition

Water Well/Windmill/Irrigation Technician

Pendergraft Windmill/Irrigation Service
Gould, OK
09.2006 - 01.2007
  • Demonstrated irrigation system features to customers and thoroughly explained functionalities and uses.
  • Installed irrigation systems for all types of customers, both residential.
  • Maintained irrigation systems, recirculators and water features in excellent condition through continuous upkeep.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Dig trenches lay irrigation piping, install fire hydrants and install solar water pumps for customers who preferred to go green.
  • Delivered high level of customer support by servicing malfunctioning systems within 24 -to 48 hours of complaint calls

Automotive Mechanic

Jonny Roberts Motors
Altus, OK
04.2003 - 01.2006
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
  • Completed computer-assigned vehicle alignments.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies
  • Inspected and tested equipment to locate worn and damaged parts
  • Completed full vehicle inspections to check for leaks, damage or other issues of concern

Education

High School Diploma -

Altus High School
Altus, OK
05.2005

Automotive Certifications - Automotive Mechanics

Southwest Technology Center
Altus, OK
05.2005

Skills

  • Good Judgment
  • Dependable Independent worker
  • Customer Service skills
  • Good Communication skills
  • Able to lift up to 50lbs
  • Fast Learner
  • Basic Computer and Math skills
  • Good at Following Instructions
  • Strong team player
  • Attention to Detail
  • Maintenance and Repair
  • Training and Development

Accomplishments

Kleenco Construct, Preserve, Maintain


Award of Excellence

In Recognition of Your Outstanding Performance and Dedication To

Kleenco's Core Value in 2018


Aqualis Stormwater Management.


2021: OSHA 10Hr Training for the Construction industry Completion Certificate

2021 Certificate of Completion for Permit Required confined space entry.

Timeline

Field Service Manager

AQUALIS
05.2020 - 02.2022

Field Service Manager

Kleenco
03.2015 - 05.2020

Water Well Technician

Farwest Water Well Drilling
11.2013 - 02.2014

RV Detailing Supervisor

Attention To Detail
08.2008 - 03.2015

Lot Technician

Heuberger Motors
03.2007 - 07.2008

Water Well/Windmill/Irrigation Technician

Pendergraft Windmill/Irrigation Service
09.2006 - 01.2007

Automotive Mechanic

Jonny Roberts Motors
04.2003 - 01.2006

High School Diploma -

Altus High School

Automotive Certifications - Automotive Mechanics

Southwest Technology Center

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Justin Rivera