Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic
Justin Roberts

Justin Roberts

Winder,GA

Summary

Dynamic and energetic, detail oriented, efficient and organized with over 9 years of experience in the Property Management Industry, and 10 years in the Real Estate industry. Possessing strong analytical problem solving skills with the ability to make well thought-out decisions and a history of excellence in relationship development. Highly trustworthy, discreet and ethical. Excellent written and verbal communication skills.

Results driven with proven track record in property transactions and client satisfaction. Adept at market analysis, negotiation, and sales strategy, consistently delivering optimal outcomes. Strong team collaborator known for adaptability and reliability, ensuring seamless operations and client experiences.

Overview

17
17
years of professional experience

Work History

Realtor

Southern Estates Realty, LLC
01.2014 - Current
  • Coordinate appointments to show homes to prospective buyers
  • Confer with escrow companies, lenders and home inspectors to ensure that terms and conditions of purchase agreements are met before closing dates
  • Advise clients on current market conditions, prices, legal requirements and all related home buying matters
  • Provide close, personal attention and tenacious follow-ups to ensure best service
  • Prepare contracts, amendments and all other real estate documentation for clients
  • Design and update personal marketing materials for community and business advertising

Assistant Community Manager | New Construction

WOODWARD MANAGEMENT PARTNERS, LLC.
01.2016 - 06.2017
  • Maintained good resident/manager relations by utilizing professional communication at all times
  • Worked closely with onsite construction superintendent and staff members during the construction phase
  • Assisted Property Manager with inspecting all buildings/new units to ensure turnover was completed properly within company guidelines
  • Arranged and scheduled necessary property repairs with the community vendors and handled any resident work order requests
  • Collected, posted and managed all income due to the property
  • Maintained all current resident delinquency accounts, past resident bad debt collection and applied ledger adjustments/charges
  • Completed weekly and monthly marketing/delinquency reports
  • Implemented effective and creative marketing strategies for the community
  • Visited local business to share community marketing material

Community Manager

SMP | Strategic Management Partners
11.2014 - 02.2016
  • Handled all aspects of hiring and training for the leasing and maintenance staff
  • Implemented effective and creative marketing strategies and resident retention programs
  • Monitored the rental market and maintained optimal market rents
  • Approved and reviewed all applicants to ensure compliance with Fair Housing laws
  • Budget administration, financial reporting and vendor management
  • Set goals for staff and property to maintain occupancy goals
  • Managed renewals and rent increases for the property
  • Showed available units to prospective tenants and worked closely with each applicant/future resident during the application and leasing process
  • Performed resident move-in and move-out inspections

Assistant Community Manager

GFI | Irongate Management Company
01.2012 - 11.2014
  • Ensured accuracy of all resident information entered into the system
  • Managed renewals for the property and implemented rent increases
  • Created relationships with local businesses through creative marketing ideas
  • Assisted leasing agents with daily duties, approved applications and oversee that all leases were executed accurately
  • Responsible for collecting and posting any money due to the property Including rent, NSF's and past due balances from old residents
  • Show available units to prospective tenants and explained the lease and rental contract agreements
  • Maintained delinquency standards under 2%
  • Processed all month end close out reports

Assistant Community Manager

Ambling Management Company
05.2010 - 06.2011
  • Maintained occupancy of 95% or higher and delinquency consistently kept under 2%
  • Troubleshoot and resolved disputes, including evictions, cleaning/damage deposits and resident complaints
  • Managed renewals for property and implemented rent increases for property
  • Responsible to collect rent and handle and delinquent accounts past or present
  • Performed all required duties related to Tax Credit Government Regulations

Leasing Consultant

Executive Affiliates
06.2008 - 06.2009
  • Met with prospective tenants to show apartments, explain terms of occupancy and process resident files and prospect rental applications
  • Answered telephone calls and provided excellent customer service
  • Maintained community marketing plans
  • Assisted with resident complaints
  • Provided assistance to community and assistant manager provide information about the community

Education

Licensed Realtor -

Cook & Company Real Estate Academy

College Prep Diploma -

Winder Barrow High School
Winder, GA
05-2004

Skills

  • Client relations
  • Contract negotiation
  • Customer service-focused

Awards

  • Assistant Community Manager of the year, Irongate Management Company


Timeline

Assistant Community Manager | New Construction

WOODWARD MANAGEMENT PARTNERS, LLC.
01.2016 - 06.2017

Community Manager

SMP | Strategic Management Partners
11.2014 - 02.2016

Realtor

Southern Estates Realty, LLC
01.2014 - Current

Assistant Community Manager

GFI | Irongate Management Company
01.2012 - 11.2014

Assistant Community Manager

Ambling Management Company
05.2010 - 06.2011

Leasing Consultant

Executive Affiliates
06.2008 - 06.2009

Licensed Realtor -

Cook & Company Real Estate Academy

College Prep Diploma -

Winder Barrow High School

Similar Profiles

CREATE PROFILE
Justin Roberts