Summary
Overview
Work History
Education
Skills
Timeline
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Justin Robinson

Wetumpka,Alabama

Summary

Seasoned Direct Care Manager with a proven track record at Safety Net Behavioral Healthcare, enhancing client well-being and streamlining care processes. Expert in healthcare regulations and adept at staff supervision, I excel in developing impactful care plans and fostering team collaboration. Achieved significant improvements in client service continuity and staff training efficiency.

Overview

9
9
years of professional experience

Work History

Direct Care Manager

Safety Net Behavioral Healthcare
06.2020 - 03.2022
  • Enhanced client well-being by developing individualized care plans and implementing customized interventions.
  • Streamlined documentation processes, resulting in more accurate and timely reporting of client progress.
  • Facilitated smooth transitions between various levels of care for clients, ensuring continuity of services and support.
  • Ensured compliance with regulatory standards by conducting thorough audits of facility procedures and policies.
  • Safeguarded client privacy by adhering to strict confidentiality guidelines during all aspects of case management.
  • Developed targeted training sessions for direct care staff designed to address identified skill gaps or areas needing improvement.
  • Mentored new hires through onboarding processes, fostering a supportive work environment conducive to successful integration into the team.
  • Managed staff schedules efficiently, ensuring optimal coverage and maintaining high-quality care for clients.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Spearheaded and implemented new projects to expand scope of engagement.

Shift Supervisor

Brantwood Children's Home
06.2015 - 01.2019
  • Provided key emotional support to special needs youth.
  • Enhanced youth development by implementing engaging and age-appropriate programs.
  • Collaborated with multidisciplinary teams to develop comprehensive treatment plans for children and adolescents.
  • Implemented behavior modification strategies to address challenging behaviors exhibited by young clients.
  • Organized group activities to promote social skills development among youth participants in a fun yet structured environment.
  • Participated in ongoing professional development opportunities to stay current with trends, theories, and best practices within the field of child and youth work.
  • Taught life skills and coping mechanisms to residential population in one-on-one and group sessions.
  • Developed strong rapport with clients and families, fostering trust and open communication during therapy sessions.
  • Coordinated family visits, medical appointments and therapy sessions for various youth residents.
  • Participated in community events and fundraisers to gain awareness and support of local youth needs.
  • Built trust and rapport with children and youth, serving as reliable mentor and advocate.
  • Facilitated family meetings to ensure communication and collaboration between family members.
  • Documented data and completed accurate updates to case records.

House Parent

Brantwood Children's Home
05.2013 - 06.2015
  • Promoted a sense of belonging among residents by fostering a positive group dynamic that emphasized mutual respect, empathy, and understanding.
  • Boosted self-esteem among residents by celebrating individual achievements and encouraging personal growth opportunities.
  • Implemented conflict resolution strategies to maintain a harmonious living environment for all residents.
  • Completed detailed documentation for each resident''s file regarding behavioral observations, incidents reports, progress notes, and other pertinent information.
  • Enhanced the quality of life for all residents by organizing engaging activities and events tailored to individual interests.
  • Contributed insights during team meetings about resident needs, progress, challenges, and potential solutions for improved outcomes.
  • Improved overall house functioning through diligent supervision of daily chores, meal preparation, and household maintenance tasks.
  • Maintained a safe living space by conducting regular safety checks and adhering to established guidelines and protocols.
  • Assisted residents in setting personal goals, while offering guidance on overcoming challenges to achieve desired outcomes.
  • Coordinated with outside service providers to ensure comprehensive care plans were in place for residents requiring additional support services.
  • Solved grievances and complaints by collaborating with residents.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Administered medications orally.

Education

Master of Science - Clinical Mental Health Counseling

Alabama State University
Montgomery, AL
12.2017

Bachelor of Science - Rehabilitation Services

Alabama State University
Montgomery
05.2013

Skills

  • Patient Care Coordination
  • Care Plan Development
  • Healthcare regulations
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Problem-solving abilities
  • Excellent Communication
  • Team Collaboration
  • Active Listening
  • Decision-Making
  • Problem Identification
  • Staff Supervision
  • Adaptability
  • Staff Scheduling

Timeline

Direct Care Manager

Safety Net Behavioral Healthcare
06.2020 - 03.2022

Shift Supervisor

Brantwood Children's Home
06.2015 - 01.2019

House Parent

Brantwood Children's Home
05.2013 - 06.2015

Master of Science - Clinical Mental Health Counseling

Alabama State University

Bachelor of Science - Rehabilitation Services

Alabama State University

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Justin Robinson