Justin Robinson
Wetumpka,Alabama
Summary
Seasoned Direct Care Manager with a proven track record at Safety Net Behavioral Healthcare, enhancing client well-being and streamlining care processes. Expert in healthcare regulations and adept at staff supervision, I excel in developing impactful care plans and fostering team collaboration. Achieved significant improvements in client service continuity and staff training efficiency.
Overview
9
9
years of professional experience
Work History
Direct Care Manager
Safety Net Behavioral Healthcare
2020.06 - 2022.03
- Enhanced client well-being by developing individualized care plans and implementing customized interventions.
- Streamlined documentation processes, resulting in more accurate and timely reporting of client progress.
- Facilitated smooth transitions between various levels of care for clients, ensuring continuity of services and support.
- Ensured compliance with regulatory standards by conducting thorough audits of facility procedures and policies.
- Safeguarded client privacy by adhering to strict confidentiality guidelines during all aspects of case management.
- Developed targeted training sessions for direct care staff designed to address identified skill gaps or areas needing improvement.
- Mentored new hires through onboarding processes, fostering a supportive work environment conducive to successful integration into the team.
- Managed staff schedules efficiently, ensuring optimal coverage and maintaining high-quality care for clients.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Spearheaded and implemented new projects to expand scope of engagement.
Shift Supervisor
Brantwood Children's Home
2015.06 - 2019.01
- Provided key emotional support to special needs youth.
- Enhanced youth development by implementing engaging and age-appropriate programs.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for children and adolescents.
- Implemented behavior modification strategies to address challenging behaviors exhibited by young clients.
- Organized group activities to promote social skills development among youth participants in a fun yet structured environment.
- Participated in ongoing professional development opportunities to stay current with trends, theories, and best practices within the field of child and youth work.
- Taught life skills and coping mechanisms to residential population in one-on-one and group sessions.
- Developed strong rapport with clients and families, fostering trust and open communication during therapy sessions.
- Coordinated family visits, medical appointments and therapy sessions for various youth residents.
- Participated in community events and fundraisers to gain awareness and support of local youth needs.
- Built trust and rapport with children and youth, serving as reliable mentor and advocate.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Documented data and completed accurate updates to case records.
House Parent
Brantwood Children's Home
2013.05 - 2015.06
- Promoted a sense of belonging among residents by fostering a positive group dynamic that emphasized mutual respect, empathy, and understanding.
- Boosted self-esteem among residents by celebrating individual achievements and encouraging personal growth opportunities.
- Implemented conflict resolution strategies to maintain a harmonious living environment for all residents.
- Completed detailed documentation for each resident''s file regarding behavioral observations, incidents reports, progress notes, and other pertinent information.
- Enhanced the quality of life for all residents by organizing engaging activities and events tailored to individual interests.
- Contributed insights during team meetings about resident needs, progress, challenges, and potential solutions for improved outcomes.
- Improved overall house functioning through diligent supervision of daily chores, meal preparation, and household maintenance tasks.
- Maintained a safe living space by conducting regular safety checks and adhering to established guidelines and protocols.
- Assisted residents in setting personal goals, while offering guidance on overcoming challenges to achieve desired outcomes.
- Coordinated with outside service providers to ensure comprehensive care plans were in place for residents requiring additional support services.
- Solved grievances and complaints by collaborating with residents.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Administered medications orally.
Education
Master of Science - Clinical Mental Health Counseling
Alabama State University
Montgomery, AL12.2017
Bachelor of Science - Rehabilitation Services
Alabama State University
Montgomery05.2013
Skills
- Patient Care Coordination
- Care Plan Development
- Healthcare regulations
- Teamwork and Collaboration
- Multitasking Abilities
- Problem-solving abilities
- Excellent Communication
- Team Collaboration
- Active Listening
- Decision-Making
- Problem Identification
- Staff Supervision
- Adaptability
- Staff Scheduling
Timeline
Direct Care Manager
Safety Net Behavioral Healthcare
2020.06 - 2022.03
Shift Supervisor
Brantwood Children's Home
2015.06 - 2019.01
House Parent
Brantwood Children's Home
2013.05 - 2015.06
Master of Science - Clinical Mental Health Counseling
Alabama State University
Bachelor of Science - Rehabilitation Services
Alabama State University
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