- Team Sports
- High-Intensity Interval Training
- Fashion and Style
- I enjoy cooking for friends and family gatherings
- Volunteering with youth sports programs as a AAU Team logistics Coordinator
- Traveling
- Gym Workouts
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Road Trips
Justin Robinson
Dixon
Summary
Dynamic Mental Health Technician with proven expertise in de-escalation techniques and behavioral management at the State of Illinois-Department of Human Services. Successfully implemented individualized care strategies, enhancing patient safety and emotional well-being. Recognized for fostering positive relationships and advocating for client needs, ensuring compliance with treatment plans and promoting independence.
Mental health professional with solid track record in patient care and therapeutic support. Skilled in crisis intervention, patient assessment, and developing personalized care plans. Strong focus on team collaboration and adaptable to changing needs. Dependable with deep understanding of mental health conditions and effective communication techniques. Often looked to in de-escalation situations with the individuals we support, and with staff. Great communication skills and using those tools to galvanize the employee base.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Mental Health Technician
State of Illinois-Department of Human Services
05.2016 - Current
- Monitored patient behavior, ensuring safety and compliance with treatment plans.
- Assisted in implementing therapeutic activities to promote mental and emotional well-being.
- Collaborated with multidisciplinary teams to develop individualized care strategies.
- Documented patient progress accurately, maintaining up-to-date records for evaluation purposes.
- Trained new staff on operational protocols and best practices in patient care.
- Conducted crisis intervention, de-escalating potentially volatile situations effectively.
- Evaluated patient needs regularly, adjusting interventions based on observed behaviors and feedback.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
Direct Support Professional
Kreider Services
05.2014 - 05.2016
- Assisted individuals with daily living activities to promote independence and personal growth.
- Developed personalized care plans in collaboration with clients and families to enhance quality of life.
- Implemented behavior management strategies to support clients in achieving behavioral goals.
- Monitored client progress and documented changes, ensuring compliance with care standards.
- Maintained clean, safe, and well-organized patient environment.
- Advocated for client rights and preferences, ensuring they received appropriate resources and support services.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Crew Leader
Hardee's Restaurant
06.2012 - 05.2014
- Supervised daily operations, ensuring adherence to food safety and quality standards.
- Trained new team members on customer service protocols and operational procedures.
- Streamlined shift scheduling to optimize workforce efficiency during peak hours.
- Implemented inventory management practices to reduce waste and improve supply chain processes.
Seasonal Worker
Blue Freedom Farm
11.2012 - 12.2012
- Operated machinery and equipment to ensure efficient workflow during peak seasons
- Trained and mentored new staff on safety protocols and operational procedures
- Monitored inventory levels and conducted stock replenishment to maintain supply availability
- Assisted in implementing process improvements that enhanced productivity and reduced downtime
- Collaborated with team members to achieve daily targets and maintain quality standards
Telemarketer
Focus Services Inc.
06.2006 - 05.2009
- Conducted outbound calls to engage potential clients and generate interest in services.
- Utilized CRM software to track interactions and manage customer information efficiently.
- Collaborated with team members to develop effective sales scripts and improve call strategies.
- Analyzed customer feedback to refine approaches and enhance service offerings.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Asked pertinent questions to understand customer requirements.
Education
No Degree - Psychology
Sauk Valley Community College
Dixon, IL05-2030
High School Diploma -
Dixon High School
Dixon, IL05-2005
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Problem Solving
- Behavioral management
- Patient safety management
- Team Building
- Strong Communicator
Affiliations
- AFSCME LOCAL 172 Union Steward
Certification
- Sign Language Proficiency Interview- Passed Novice level
- Mental Health Technician 2
- Mental Health Technician 1
- Mental Health Technician Trainee
Interests
Timeline
Mental Health Technician
State of Illinois-Department of Human Services
05.2016 - Current
Direct Support Professional
Kreider Services
05.2014 - 05.2016
Seasonal Worker
Blue Freedom Farm
11.2012 - 12.2012
Crew Leader
Hardee's Restaurant
06.2012 - 05.2014
Telemarketer
Focus Services Inc.
06.2006 - 05.2009
No Degree - Psychology
Sauk Valley Community College
High School Diploma -
Dixon High School