Justin Roche
Dracut,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
HVAC Assistant
Sustainable Heat
Dracut, MA
05.2023 - Current
- Attended training sessions related to HVAC systems installation, maintenance and repair procedures.
- Helped Maintain records of all repairs performed on HVAC equipment.
- Operated tools like drills, saws, safely during installation or repair works.
- Worked closely with technicians in order to complete assigned tasks efficiently.
- Performed emergency repairs on HVAC systems to restore heating and cooling services in critical situations.
- Kept workpspace clean, tidy and professional in appearance.
- Lifted and moved tools, equipment, new items and parts into place.
Tent Specialist Crew Leader
Baystate Tent and Party
Tewksbury, MA
05.2023 - 09.2024
- Created training materials for new hires on the company's procedures and policies.
- Assisted in developing strategies to increase customer satisfaction levels.
- Identified needs of customers promptly and efficiently.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Set specific goals for projects to measure progress and evaluate end results.
- Directed team of 10-15 crew members in daily operations and assigned tasks.
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
- Assisted in resolving customer complaints or issues quickly and efficiently.
Tent Installer
Baystate Tent and Party
Tewksbury, MA
05.2021 - 09.2022
- Planned routes for delivery of supplies and materials efficiently and safely.
- Laid out and measured canvas pieces according to design specifications.
- Inspected tents for any damage or defects before installation.
- Secured tarps, ropes, and other items necessary for proper installation.
- Installed and secured tent frames, poles, and stakes.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Assisted in setting up tables, chairs, lighting fixtures., inside tents.
- Operated power tools such as drills and saws with precision accuracy.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
Warehouse Associate
Bay State Tent and Party
Tewksbury, MA
05.2020 - 09.2020
- Unloaded materials from trucks using forklifts and pallet jacks.
- Packed goods for shipment in accordance with customer instructions.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
- Assisted in loading finished goods onto delivery vehicles as required.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Education
Bachelor of Science - Construction Management
Roger Williams University
Bristol, RI05-2026
High School Diploma -
Lowell Catholic High School
Lowell, MA05-2022
Skills
- Construction site safety training
- Analytical thinker
- Protective Equipment Use
- Equipment Operation
- Damage Prevention
- Multitasking
- Effective Communication
- Decision-Making
Affiliations
- Construction Management Club
- Associated General Contractors Club
Accomplishments
- Dean's List Fall 2022
- Dean's List Spring 2022
- Member of Xbss Leadership program
Timeline
HVAC Assistant
Sustainable Heat
05.2023 - Current
Tent Specialist Crew Leader
Baystate Tent and Party
05.2023 - 09.2024
Tent Installer
Baystate Tent and Party
05.2021 - 09.2022
Warehouse Associate
Bay State Tent and Party
05.2020 - 09.2020
Bachelor of Science - Construction Management
Roger Williams University
High School Diploma -
Lowell Catholic High School