Justin Rodgers
Las Vegas,NV
Summary
Adept at equipment troubleshooting and fostering teamwork, I significantly reduced miscommunication errors in the United States Army and enhanced customer satisfaction at Springs Preserve. Skilled in decision-making and adaptability, I led over 30 subordinates and managed critical resources, demonstrating professionalism and a results-driven approach to achieving mission objectives and exceeding guest expectations.
Overview
10
10
years of professional experience
Work History
Field Artillery Cannon Crewmember
United States Army
Fort Sill, Fort Riley, Schofield Barracks
05.2016 - 10.2024
- Reduced miscommunication errors by conducting thorough equipment inspections and maintaining clear communication with fellow crewmembers.
- Facilitated timely decision-making by providing accurate information on enemy positions, distances, and terrain features.
- Managed receipt, storage and issue of ammunition equipment and processes.
- Executed rapid response actions during time-sensitive situations to achieve mission objectives under high-pressure conditions.
- Trained and led over 30 subordinates through Hundreds of training exercises and daily garrison activities
- Maintained a high level of physical and mental readiness at all times, and consistently held a well groomed appearance.
- Accounted for millions of dollars worth of military equipment, and maintained a proper accountability of all items with no losses occuring.
Guest Service Representative
Springs Preserve
Las Vegas, NV
04.2015 - 05.2016
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
Education
Associate Of Business Administration -
Excelsior College
Albany, NYBonanza High School
Las Vegas, NVSkills
- Communications Equipment Operation
- Equipment Troubleshooting
- Observation Post Operations
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Decision-Making
- Analytical Thinking
- Professionalism
- Adaptability
Accomplishments
Rated ahead of my peers in every Non commissioned officer evaluation, often rated number one out of several peers in my same position.
Timeline
Field Artillery Cannon Crewmember
United States Army
05.2016 - 10.2024
Guest Service Representative
Springs Preserve
04.2015 - 05.2016
Associate Of Business Administration -
Excelsior College
Bonanza High School