Justin Rodriguez
Kissimmee,FL
Summary
Resourceful Human Resources Assistant known for high productivity and efficient completion of tasks. Possess specialized skills in employee relations, recruitment process management, and HR policy implementation. Excel in communication, problem-solving, and adaptability, ensuring smooth operation within human resources departments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Human Resources Assistant
Orange County Government
Orlando, Florida
05.2024 - Current
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
- Advised managers on best practices related to performance management processes.
- Monitored timekeeping records for accuracy and completeness.
- Reviewed resumes submitted by applicants for open positions.
- Updated employee database with changes in job title, salary information or contact details.
- Processed paperwork associated with personnel transactions such as promotions or terminations.
- Managed employee relations issues including grievances, complaints, and disputes as needed.
- Guided employees through automated self-service platform for real-time attendance tracking and queries.
- Prepared materials and reports for compliance audits.
- Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
- Enforced HR policies and advised employees on labor regulations and company procedures.
- Assisted in conflict resolution processes and acted as a liaison between employees and management.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Responded to internal and external HR-related inquiries or requests.
- Managed confidential employee information with discretion and integrity.
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
- Assisted in administering employee benefit programs and worker's compensation plans.
Human Resource Partner
Amazon
Orlando, FL
10.2019 - 05.2024
- Led peak season managing a $360,000 budget to help hire 10 – 100 Associates frequently
- Managed teams of 100 + employees.
- Report on metrics to evaluate and benchmark performance, and revise processes accordingly.
- Managing project with Crucial Deadlines.
- Ability to maintain strict confidentiality regarding payroll, benefits, and HR-related issues.
- Respond accurately and professionally to questions and concerns from associates through multiple channels (in-person, email, phone, etc.) In a timely manner.
- Executing Crucial Tasks in a Timely Manner.
- Helping AA’s Resolve Issues with Punches, Time Off Requests, & Leave Options
- Performed Investigations, Appeals, and Terminations
- Conducted exit interviews with departing employees to identify areas of improvement in the organization.
- Provided advice to managers on HR policies and procedures.
- Advised managers on disciplinary action when necessary after consulting with legal counsel.
- Counseled employees on personal matters related to their employment status or job performance.
- Assisted with recruitment efforts by screening resumes, scheduling interviews, and conducting reference checks.
- Performed deep dives to ensure all points are covered and all details were found.
- Processed immigration documents from EAD and Extension for I-9.
- Proficient with Microsoft Excel, using macros, formats, and data entry.
- Conducted training sessions on topics such as sexual harassment prevention, conflict resolution, and team building exercises.
Education
Associate of Arts - Human Resources Management
Valencia Community College
05-2025
High School -
Avant Garde Academy
Kissimmee, FL01.2017
Skills
- Critical Thinking
- HR Policies
- Labor and Employment Law
- Attention to Detail
- Operations
- Skill Development
- Computer Literacy
- I9
- Administration
- My Time
- Timekeeping
- HR Start-up
- Career Development
- Microsoft Application
- Public Speaking
- Time Management
- Problem Solving
- Mytime
- Wage & Hour Laws
- Leadership Development
- Staff Management
- Confidential Document Control
- Management Support
- Employment Record Verification
- Dispute Mediation
- Employee Relations
- Employee Development
- Corrective Action Planning
- Employee Recognition Programs
- Coaching and Mentoring
- Health and Safety Programs
- Accident Investigations
- Compensation and Benefits
- Conflict Resolution
- Administering Disciplinary Procedures
- Personnel Information Systems
- Training Development
- Company Leadership
- Human Resources Operations
- Leadership Training and Development
- Executive Recruiting
- Relationship Building
- Hiring and Onboarding
- Onboarding, Training, and Development
- Exit Interviews and Processes
- Recruitment and Hiring
Languages
English
Native language
Spanish
Elementary (A2)
A2
Timeline
Human Resources Assistant
Orange County Government
05.2024 - Current
Human Resource Partner
Amazon
10.2019 - 05.2024
Associate of Arts - Human Resources Management
Valencia Community College
High School -
Avant Garde Academy