Justin Rodriguez
Summary
Experienced with providing instructional support to students with special needs. Utilizes effective communication and collaborative skills to foster supportive learning environment. Knowledge of behavior management techniques and promoting interpersonal skills.
Overview
10
10
years of professional experience
Work History
Shipping Manager
G-Mart Comics
03.2024 - Current
- Pulled, verified, and packaged items for shipment.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
- Reduced order errors with thorough quality control checks before dispatching shipments.
Inventory Assistant Manager
G-MART COMICS
04.2023 - 03.2024
- Work with a small team to maintain and incorporate current and incoming books and merchandise
- Helped create systems of organization for back stock of 50,000+ books
- Train new hires on the procedures of our department and provide insight into the other departments I have worked in previously to assist cross-training
Logistics Coordinator
ECHO GLOBAL LOGISITICS
01.2022 - 01.2023
- Worked with a team to ensure a smooth workflow and reduce redundant emails and messages
- Contact terminals to schedule and check on shipments heading to and from our client's origin and/or destination
- Troubleshoot issues with carrier reps when drivers experience problems through the day
Subscriptions Team Member
G-MART COMICS
01.2019 - 01.2022
- Worked with a small team to manage and prepare merchandise for deliveries and pickups
- Assemble and invoice outgoing orders for the subscribing customers
- Managed and motivated employees to be productive and engaged in work.
- Learned all required tasks quickly to maximize performance.
Play and Learning Facilitator
CHICAGO CHILDREN'S MUSEUM
01.2016 - 01.2020
- Engage the guests and their children in educational play
- Provide support to my team and take a leadership role when needed
- Encourage and direct children through activities to achieve goals and milestones
Guest Services Lead Team Member
CHICAGO CHILDREN'S MUSEUM
01.2015 - 01.2016
- Represent the values, missions, and charisma consistent with the Chicago Children's Museum to ensure all guests were provided a meaningful, memorable experience
- Provide assistance to guests with membership enrollment and maintenance
- Demonstrate excellent team attitude and a willingness to pitch in whenever needed
Education
Batchelor Degree - Applied Psychology
UNIVERSITY OF ILLINOIS AT CHICAGO
Chicago, IL05-2023
Associate degree - Early Childhood Development
TRITON COLLEGE
River Grove, IL01.2019
Skills
- Flexible Problem Solving
- Attentive Listening
- Adaptable Learner
- Customer service
- Strategic Decision Making
- Professional Demeanor
- Positive Work Ethic
- Team leadership
- Verbal and written communication
Timeline
Shipping Manager
G-Mart Comics
03.2024 - Current
Inventory Assistant Manager
G-MART COMICS
04.2023 - 03.2024
Logistics Coordinator
ECHO GLOBAL LOGISITICS
01.2022 - 01.2023
Subscriptions Team Member
G-MART COMICS
01.2019 - 01.2022
Play and Learning Facilitator
CHICAGO CHILDREN'S MUSEUM
01.2016 - 01.2020
Guest Services Lead Team Member
CHICAGO CHILDREN'S MUSEUM
01.2015 - 01.2016
Associate degree - Early Childhood Development
TRITON COLLEGE
Batchelor Degree - Applied Psychology
UNIVERSITY OF ILLINOIS AT CHICAGO