Justin Rogers
Queen Creek,AZ
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Responsive team leader with strong Sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
12
12
years of professional experience
Work History
Parts Manager
Tom’s Camperland
Mesa, AZ
09.2022 - Current
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Performed scheduled inventory audits per to verify accuracy and product availability.
- Managed employee schedules and daily assignments.
- Controlled daily parts program activities to improve sales and inventory management.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Increased productivity, effectively managing multiple employees and crew while coordinating dispatching activities and daily ordering processes.
Parts Manager
Manteca Trailer
Manteca, CA
03.2022 - 09.2022
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Managed employee schedules and daily assignments.
- Gathered pertinent information to place orders for service department, customers and RV mechanics.
- Researched and identified alternative vendors, securing improved profit margins.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Controlled daily parts program activities to improve sales and inventory management.
- Trained staff on data entry, report generation and protocols while supervising 11 parts assistants to improve productivity and customer interaction.
- Used forklifts and pallet jack equipment to move parts to delivery bays, observing safety protocols to avoid accidents and product damage.
- Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
Parts Manager
Happy Daze RV's
Livermore Ca, CA
08.2012 - 03.2022
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Reduced expense spending, securing low-cost inventory for customers to drive client retention.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Enhanced sales by implementing merchandising and promotional improvements.
- Used forklifts and pallot jacks equipment to move parts to delivery bays, observing safety protocols to avoid accidents and product damage.
- Received, examined and reshelved returned parts.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Education
High School Diploma -
Pine Ridge Academy
Draper, UT2007
Skills
- POS systems operations
- Invoice processing
- Stock management
- Customer relations
- Sales techniques
- Forklift Operation
- Ordering parts
- Coordinating paperwork
- Vendor relations
- Reviewing deliveries
- Inventory auditing
- Promotional planning
- Process Improvement
- Customer service skills
- Revenue generation
- Invoice Generation
- Stock Rotation
- Relationship Development
- Bills of Lading
- Inventory management
- Accounts Receivable
- Billing Adjustments
- Account Reconciliation
- Stock Management
- Analytical and Critical Thinking
- Conflict Mediation
- Problem Solving
- Detail Focused
- Cost Tracking
- Ordering Parts
- Employee Training
- Vendor Relationship Management
Rv Sales in Accesory Upgrades
- Also as a parts manager I have been very successful in selling Rv accessory upgrades and selling labor. Acting service writer in scheduling appointments and getting as much customer pay as possible.
Offroad
- During my free time I enjoy camping off grid and off-roading. Recently I have been working on turning my truck into an overland truck. 3”lift kit with Fox 2.5 elite suspension, and all-terrain tires and method wheels. Upgraded front and rear bumper with a winch. Bed rack, roof rack with multiple led lights. Decked system & a smittybilt tent. I have much more to do and I would love to work for a company where I can help people setup their vehicles that enjoy the same passion as me.
Timeline
Parts Manager
Tom’s Camperland
09.2022 - Current
Parts Manager
Manteca Trailer
03.2022 - 09.2022
Parts Manager
Happy Daze RV's
08.2012 - 03.2022
High School Diploma -
Pine Ridge Academy
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