Justin Roll
Summary
Retail professional with experience in store management and operations. Proven ability to lead teams, streamline processes, and enhance customer experiences. Focused on collaborative team efforts and adaptable to changing retail environments. Known for strong organizational skills and effective communication.
Overview
19
19
years of professional experience
Work History
Assistant Store Director
Albertsons
10.2022 - Current
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Empowered employees through ongoing coaching and development opportunities leading to higher productivity.
- Regularly monitored sales data to identify trends and adjust inventory levels accordingly.
- Partnered with store director to interview, hire, train, and develop department managers and team members to build and sustain high in-store performance.
- Maintained great OOS results on a consistent basis.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
Service Deli Manager
Albertsons
02.2010 - 10.2022
- Monitored employee performance closely to identify areas for improvement or recognition of outstanding achievements in customer service or productivity goals.
- Enhanced operational efficiency through the implementation of standardized procedures for food preparation, storage, and waste disposal.
- Improved customer satisfaction by providing exceptional service and maintaining a clean, well-stocked deli area.
- Prioritized food safety standards by consistently enforcing proper handling techniques throughout every aspect of the operation.
- Fostered a positive team environment by providing ongoing support and coaching to all deli staff members.
- Managed inventory levels for optimal freshness and product availability, reducing waste and shrink.
Courtesy Clerk, Cashier, Block Clerk, Deli Clerk
Albertsons
04.2006 - 02.2010
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
No Degree - Business Management
Maricopa Community Colleges, Mesa Community College
Mesa, AZ05.2026
Store Director Development
Safeway 148712.2024
ASD Training
Safeway 317310.2022
Skills
- Store operations
- Employee supervision
- Team management
- Employee motivation
- Delegation techniques
- Shrink management
- Customer service
- Problem-solving
- Multitasking and organization
- Friendly and positive
- Store merchandising
- Conflict resolution
Timeline
Assistant Store Director
Albertsons
10.2022 - Current
Service Deli Manager
Albertsons
02.2010 - 10.2022
Courtesy Clerk, Cashier, Block Clerk, Deli Clerk
Albertsons
04.2006 - 02.2010
No Degree - Business Management
Maricopa Community Colleges, Mesa Community College
Store Director Development
ASD Training