Justin Rosario
Moonachie,NJ
Summary
With two years of customer service experience at Walmart, nearly a year at Footlocker, and six months of warehouse operations at Amazon, I possess a distinctive combination of expertise in retail, logistics, and customer service. My background has honed my strong work ethic, adaptability in fast-paced environments, and meticulousness in inventory management. Dedicated to providing exceptional customer experiences, fostering lasting relationships, and contributing to Balenciaga's renowned standards.
Overview
3
3
years of professional experience
Work History
Online Order Fulfilling
Walmart
12.2022 - Current
- Accurately picked and packed online orders, ensuring all items met quality and quantity specifications
- Used inventory management systems to track and update stock levels, preventing stockouts and ensuring availability
- Worked collaboratively with team members to meet and exceed daily and weekly fulfillment targets
- Conducted quality checks on outgoing orders to ensure customer satisfaction and minimize returns
- Assisted in the receiving and restocking of merchandise, maintaining organized and efficient storage areas.
Warehouse Associate
Amazon
06.2022 - 12.2022
- Processed incoming shipments, verifying accuracy against purchase orders and reporting discrepancies
- Operated warehouse equipment, including forklifts and pallet jacks, to move and organize inventory
- Maintained a clean and safe work environment, adhering to all safety protocols and procedures.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
Sales Associate
FootLocker
11.2021 - 03.2022
- Greeted clients, answered their inquiries, increased product engagement, and gave them great customer experiences in order to deliver excellent customer service
- Helped consumers choose sports clothing and footwear
- Kept up-to-date product knowledge to guarantee that clients received correct information and the advantages and availability of footwear
- Arranged product displays to draw clients and improve the shopping experience, making sure the sales area was tidy and aesthetically pleasing
- Monitored inventories to ensure that products were accurate and available, handled monetary transactions, and handled returns and exchanges.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science - Business Administration
Bergen Community College
Paramus, NJ06.2024
High School Diploma -
Wood-Ridge High School
Wood-Ridge, NJ01.2021
Skills
- Customer Service: Proven ability to deliver friendly and efficient service to diverse customer groups
- Cash Handling: Experience handling cash transactions accurately and responsibly
- Multitasking: Effective management of multiple tasks in fast-paced environments
- Communication: Strong interpersonal skills with a focus on clear and concise communication
- Adaptability: Quick learner who adapts well to new challenges and responsibilities
- Attention to Detail: Meticulous approach to ensuring accuracy in order fulfillment and inventory management
Timeline
Online Order Fulfilling
Walmart
12.2022 - Current
Warehouse Associate
Amazon
06.2022 - 12.2022
Sales Associate
FootLocker
11.2021 - 03.2022
Associate of Science - Business Administration
Bergen Community College
High School Diploma -
Wood-Ridge High School