Adaptable and motivated marketing graduate with experience in digital marketing, customer service, sales, office administration, and team leadership
Created and managed social media content tailored to mental health topics, increasing follower engagement and online visibility. Analyzed competitor strategies and optimized online presence. Curated a list of hundreds of therapy-related accounts to follow on social media. Advised on brand identity.
Prepared and filed client tax documents with attention to accuracy and confidentiality.
Trained new hires and implemented customer service improvements that focused on personalized service and customer relationships. Managed daily operations ensuring smooth service and high customer satisfaction. Oversaw inventory and supply ordering to reduce waste.
Maintained a high level of customer care and trained new team members in store operations. Handled custom orders and maintained quality control in a fast environment. Perfect on-time record for 5 am shift.
Led daily skateboard lessons and supervised groups of up to 35 children at public skateboard parks. Developed new instructional curriculum, boosting participation and skill retention.
Coordinated logistics for field trips and mentored junior staff on camp management.