Justin Ross
Horn Lake,MS
Summary
With over 20 years of experience in project estimation, management, and vendor oversight, I have a proven track record of driving successful outcomes in industrial management and construction. My expertise spans various projects, ensuring high levels of customer satisfaction through effective communication and strategic planning. Currently seeking a career opportunity to leverage my extensive skill set in a dynamic environment with significant growth potential. My ultimate goal is to contribute to an innovative organization, enhancing operational efficiency and consistently delivering exceptional results.
Overview
18
18
years of professional experience
Work History
Senior Estimator/Senior Project Manager
Carrolls Roofing and Construction,LLC.
Lakeland, TN
04.2024 - Current
- Managed multiple accounts on a daily basis as well as creating estimates for potential customers as well as existing customers
- Achieved over 22- million dollars in new customer quotes in my tenure
- Managed multiple employees and created a process that achieved 25 percent growth
- Read blueprints, specs, building codes from local and out of town contractors and provide project planning and estimate total cost for the project
- Achieved 33 percent increase in profit margins with updated processes I created
- Coordinated multiple projects from start to finish while creating estimates for potential and
- Negotiated with military, state and federal government agencies on new projects
- Built relationships through communication with vendors on pricing and product availability.
Regional Manager
Great Lakes Petroleum
Remote/Memphis, TN
09.2022 - 04.2024
- Visit over 125-150 existing customers and prospects on a weekly basis
- Grew my territory by 110% the first year and accrued the company over 3.8 million dollars in profit
- Managed over 75 customers in a daily basis covering Tennessee and Mississippi
- Negotiated a plan to save the company over 500,000 dollars in the reps replacing item in the field
- Find new business in designed territory using social media, cold calling, phone and internet
- Manage customers A/R on a bi-weekly basis while maintaining an 85% rate of customers not going past 45 days
- Manage spreadsheets of existing and new inventory in my market
- Ordering new tanks and technology for existing and new customers as well as scheduling installs
- Develop new and existing relationships with customers to gain their trust and business
- Handle any issues or mistakes made by my team or myself in a professional manner as well fix any issues to achieve customer satisfaction.
Senior Project Manager
Adams Homes LLC
07.2020 - 07.2022
- Managing 20-30 contractors on multiple projects going on at the same time
- Ordering material from multiple vendors on a daily basis
- Managing 21-24 new builds each day while managing 20+ contractors
- Building homes for customers in a timely manner
- Making sure all projects and jobs are done correctly
- Signing off on contractors and vendors invoices weekly to pay for the jobs completed and materials ordered
- Scheduling multiple inspections such as Framing, Plumbing and Gas
- Scheduling the installs of roofs, power, gas, sod, drywall, paint and all other needed to complete the home
- Read blueprints and supply the subcontractors with valid information.
Regional Commercial Manager
Beacon Roofing Products
Memphis, TN
08.2014 - 07.2020
- Outside roofing supply sales in North Mississippi, West Tennessee and Eastern Arkansas
- Managed 75 customers on a weekly basis while growing year to year by 103%
- Grew the company revenue in 2018 with a total profit being 2.6 million
- Order, purchase, and deliver materials to customers on a daily basis
- Generate sales from new prospects
- Maintain and introduce new products to existing and potential customers
- Exceed monthly and yearly budget from previous year
- Provide customer with cost savings
- Assist customers with knowledge of products and supplies offered by company and vendors.
General Manager
Fastenal
West Memphis, AR
02.2007 - 08.2014
- Perform daily inside and outside sales while conducting day to day operations of the store
- Managed 6-10 sales executives on a daily basis while as a team we grew the branch by 85% the first 2 years
- Trained each sales executive and provided a culture within the company that met or exceeded expectations
- Interact with customers one-on-one on a daily basis
- Process vendor purchase orders when necessary
- Maintain store inventory utilizing computerized inventory systems
- Develop specific sales strategies to fit customer’s needs
- Develop sales plans and execute those plans in a way to succeed
- Manage customer’s inventory on a daily basis
- Support, train and mentor 10-15 sales executives on a daily basis
- Conduct weekly sales meetings with my team
- Hit monthly and yearly sale goals while growing 15-22 percent over year to year.
Education
Bachelor's Degree - Business Management
Northwest Community College
Southaven, MS05.2010
Associate degree - Business Administration
University of Memphis
Memphis, TN05.2002
Skills
10-Key Calculator
Internet
Excel/Project/Microsoft Word
Management Training
Customer Focus training
Managing Store Operations Training
Purchase Orders from Vendors Training
Yardi
Salesforce
Badger CRM
Outlook Email
Construction estimating
Scoping
Blueprints
Sales Management Training
Leadership Training
Customer Relation Management
Business Ethics and Management
B2B Sales- Multiple Industries
Cold Calling
Prospecting
Sales Leads
Outside Sales
Customer Service
OSHA 30/OSHA 10
Bidding Projects
Phone Etiquette
Time Management
Project Management
Team Leading
KPI/ profit margins
Business Development
References
References available upon request.
Timeline
Senior Estimator/Senior Project Manager
Carrolls Roofing and Construction,LLC.
04.2024 - Current
Regional Manager
Great Lakes Petroleum
09.2022 - 04.2024
Senior Project Manager
Adams Homes LLC
07.2020 - 07.2022
Regional Commercial Manager
Beacon Roofing Products
08.2014 - 07.2020
General Manager
Fastenal
02.2007 - 08.2014
Bachelor's Degree - Business Management
Northwest Community College
Associate degree - Business Administration
University of Memphis