Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.
Overview
22
22
years of professional experience
Work History
Supervisor
Bass Pro
Miami, OK
05.2018 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
Experienced scheduler with 5+ years of expertise in managing complex production schedule.
Supervisor
Scurlock Ind.
Miami, OK
06.2003 - 05.2018
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Education
High School Diploma -
Miami High School
Miami, OK
06-1994
Skills
Schedule development
Complex Problem-solving
Continuous improvement
Process improvement
Workflow management
Team building
Goal oriented
Adaptability and flexibility
References
References available upon request.
Timeline
Supervisor
Bass Pro
05.2018 - Current
Supervisor
Scurlock Ind.
06.2003 - 05.2018
High School Diploma -
Miami High School
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