Justin Ryan
Gloucester City
Summary
Proven track record in enhancing safety and customer satisfaction at Virtua Health, leveraging strong communication skills and general security knowledge. Excelled in incident reporting and de-escalation, significantly improving the workplace environment. Skilled in merchandise recommendations and promotions, adept at driving sales and enhancing visual merchandising. Demonstrates adaptability and a results-driven approach, with a commitment to excellence in every role undertaken.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Virtua Health
08.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Wrote detailed reports of all security breaches and investigations.
Stocker
Bootleggers
04.2023 - 08.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Stocked designated items on shelves, end caps and displays.
Bookseller
Barnes And Nobles
03.2021 - 03.2023
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Landscaper
Actlien
11.2020 - 01.2021
- Maintained grounds by trimming, weeding and general clean-up.
- Performed planting, watering, mulching and edging of lawns.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
- Organized materials, tools and equipment to supply team members.
Shelf Stocker
ShopRite Liquors
07.2020 - 09.2020
- Unloaded arriving product stock and moved to store display areas.
- Answered customer questions and provided detailed product information.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
Bartender
Thomas Murphy's
01.2016 - 01.2020
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
High School Diploma -
Gloucester City Jr. Senior High School
Gloucester City, NJ07.2020
Skills
- Strong Communication and Interpersonal Skills
- Merchandise Recommendations
- Sales and Promotions
- Merchandising and Display
- General security
- Incident Reporting
- De-Escalation Techniques
- CPR Certified
- Information Processing
- Adaptable and Flexible
- Heavy Lifting
- Report Writing
Certification
BLS Cert.
Volvo
Metal Detectors
Timeline
Security Officer
Virtua Health
08.2023 - Current
Stocker
Bootleggers
04.2023 - 08.2023
Bookseller
Barnes And Nobles
03.2021 - 03.2023
Landscaper
Actlien
11.2020 - 01.2021
Shelf Stocker
ShopRite Liquors
07.2020 - 09.2020
Bartender
Thomas Murphy's
01.2016 - 01.2020
High School Diploma -
Gloucester City Jr. Senior High School