Dynamic horse trainer with extensive experience at Oakland Feather River Camp, excelling in behavioral analysis and customer service. Proven track record in enhancing rider experiences and training horses effectively. Skilled in crisis intervention and problem-solving, ensuring safety and operational efficiency while fostering strong relationships with clients and staff.
Overview
7
7
years of professional experience
Work History
Horse Trainer
Oakland Feather River Camp
Quincy
05.2022 - 03.2025
Provided daily care and grooming of horses, including brushing, bathing, clipping, and hoof cleaning.
Assisted in transporting horses to shows or other locations as needed.
Ensured all safety protocols were followed when working with the horses.
Instructed riders on proper riding techniques for different types of horses.
Exercised horses regularly using various methods such as lunging, trail riding, cross-country jumping courses.
Assisted farriers in trimming hooves or applying horseshoes as necessary.
Monitored the progress of each horse in training to ensure goals were met.
Personally rode the challenging horses to ensure they got their fair share of work and were able to progress at a consistent rate.
Trained and rode horses across wide age range and exhibited excellent horse handling skills.
Customor Relations Coordinator
Oakland Feather River Camp
Quincy, CA
05.2022 - 03.2025
Developed policies for handling difficult or escalated customer issues.
Implemented procedures for tracking client feedback across multiple channels.
Communicated and constantly coordinated ride schedules to accommodate clients as well as staff members.
Set schedules and constantly communicated with customers to make sure they got the best experience possible during their time in the saddle.
Addressed and resolved all escalated issues and maintained service loyalty.
Head Wrangler
Oakland Feather River Camp
Quincy, CA
03.2022 - 03.2025
Developed relationships with customers by providing excellent customer service.
Maintained records of horse activities including feeding schedules and vet visits.
Developed strategies to improve overall efficiency of operations.
Managed the inventory of feed, hay, tack, medical supplies.
Coordinated scheduling between multiple barns when necessary for events or large groups.
Supervised and trained wranglers in horse care, riding techniques, and customer service.
Assisted with loading and unloading horses from trailers as needed.
Conducted regular safety inspections of stables, trails, tack rooms.
Organized daily schedules for horses and wranglers to ensure safety of animals and riders.
Provided instruction to guests on proper riding techniques.
Scheduled rides for guests based on their experience level.
Evaluated performance of existing wranglers to identify areas needing improvement.
Head Wrangler, Camp Counselor, Archery Instructor
Deerwood Lodge
Keddie
03.2022 - 03.2025
Implemented training programs for new wranglers to maintain staff consistency.
Conducted performance evaluations for wranglers, targeting improvement areas.
Provided instruction on riding techniques to enhance guest experiences.
Coordinated daily schedules for horses and wranglers, ensuring safety protocols were met.
Supervised wrangler training in horse care and customer service excellence.
Acted swiftly in emergency situations involving horses to ensure safety.
Oversaw inventory management of supplies including feed and medical resources.
Ensured maintenance of equipment adhered to safety standards.
Wrangler
Shadow Glen Riding Stables
Fair Oaks, CA
01.2022 - 03.2025
Communicated effectively with co-workers regarding changes in assignments or tasks.
Assisted in the training and development of young horses.
Operated tractors and other farm equipment safely while completing various duties.
Monitored herd health by performing regular checks for disease or parasites.
Provided guidance on proper care and handling of horses.
Developed and maintained animal records including medical information and feeding schedules.
Performed general upkeep around the ranch such as mending fences, repairing gates, painting stalls.
Led trail rides for guests while providing instruction on riding techniques.
Maintained an organized feed room with accurate inventory levels.
Conducted daily inspections of equipment, fences, and facilities to ensure safety of animals and personnel.
Loaded and unloaded hay bales onto trucks using skid steers or forklifts.
Feed Store Loader
Superior Livestock
Lincoln, CA
09.2021 - 01.2022
Managed stock levels accurately by tracking inventory movements in and out of the warehouse.
Performed daily maintenance checks on all equipment used for loading and unloading operations.
Assisted customers with loading purchases into their vehicles upon request.
Reported any damaged goods immediately to supervisor for further inspection or repair.
Followed safety protocols when operating heavy machinery such as forklifts or pallet jacks.
Organized warehouse inventory according to product type and size.
Loaded and unloaded trucks with pallet jacks, forklifts, and other equipment.
Verified accuracy of shipments against invoices or orders.
Stacked boxes, crates, containers, and other materials on pallets, shelves, or racks in an orderly manner according to company standards.
Maintained a clean work area at all times by sweeping floors, wiping down surfaces.
Ensured all items were securely fastened in the truck bed or trailer to prevent damage during transport.
Provided excellent customer service by loading items into customer vehicles.
Stall Cleaner and Feeder
Penryn Oaks Stables
Penryn, CA
09.2018 - 01.2019
Was responsible for cleaning 40 horses stalls every day
Had to also do morning, afternoon, and evening feedings for about 85 horses
Also did turn out times for select horses as well
Operated and maintained farm equipment, including tractors and feeders.
Managed and maintained fencing and barn structures for safety and security.
Operated irrigation systems to ensure adequate water for crops and pastures.
Cleaned stalls, pens and equipment using water hoses or pumps.
Shifted animals between grazing areas to foster sufficient access to food.