Justin Satterfield
South Boston,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills, great with people and building new relationships, going above what is asked to get a job done, and willing to do whatever I can to make the customer happy and give them the best service I possibly can
Overview
5
5
years of professional experience
Work History
In-Plant Solutions Specialist
MSC Industrial Supply
01.2023 - Current
- Excellent Customer Service skills required to assist in customer order placement, quoting, sourcing, and identification, collection, and logging of all available Cost Savings Statistics.
- Manages the MSC ControlPoint Solutions –which could include standard Vendor Managed Inventory, Vending, or Storeroom management programs and may require ordering, product put away and optimization.
- Determines optimal sourcing strategy for key customer projects which may require collaborating with the Category Team in order to support MSC’s mission to drive savings and improve the customer’s shop floor.
- Participation and engagement in customer plant and/or production meetings, strategic initiative projects, Lean/Six Sigma events.
- Collaborates with the account team to maximize customer satisfaction and future projects
- Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates and strategic suppliers to locate the most effective sources of information.
- Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available.
- Communicates customer concerns to management to ensure effective and lasting problem resolution.
- Works closely with vendors to locate sources for product, produce quotes, expedite orders, and arrange product training.
- Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
- Participation in special projects and performs additional duties as required.
Plummer
Comfort Systems USA
10.2022 - Current
- Repaired plumbing systems, components and equipment.
- Complied with state plumbing codes throughout duration of each project.
- Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to replace faulty pipes.
- Installed valves, hangers, supports and flanges inside piping systems.
Purchasing Manager, Warehouse Manager
Rogers Heating An Cooling
03.2022 - 10.2022
- Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
- Established clear lines of communication between business and clients.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Implemented policies to reduce cost and eliminate waste.
- Sourced vendors, built relationships and negotiated prices.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Improved inspection policies to increase quality of raw materials and finished goods.
- Coordinated paperwork, updated spreadsheets and maintained permanent records.
- Adjusted procedures to maximize department effectiveness.
Warehouse Manager
Comfort Systems USA
06.2018 - 03.2022
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Researched developments in applicable regulations to advise management on necessary changes to company policies.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Education
High School Diploma -
Halifax County High School
South Boston, VA06.2012
Skills
- Quality Production
- Team Player
- Supply Control
- Company Quality Standards
- Materials Requisition
- Physical Agility and Coordination
- Worker Supervision
- Manual Labor
- Materials Packing
- Crew Management
- Superior Work Ethic
- Physical Strength and Stamina
- Project Management
- Customer Relationship Management
- Organizational Skills
- Collaborative Team Player
Timeline
In-Plant Solutions Specialist
MSC Industrial Supply
01.2023 - Current
Plummer
Comfort Systems USA
10.2022 - Current
Purchasing Manager, Warehouse Manager
Rogers Heating An Cooling
03.2022 - 10.2022
Warehouse Manager
Comfort Systems USA
06.2018 - 03.2022
High School Diploma -
Halifax County High School
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