Justin Schenkel
Peoria,AZ
Summary
With a proven track record at Lowe's, I excel in operational efficiency and employee engagement, driving store performance and customer satisfaction. My leadership has been instrumental in enhancing store maintenance and scheduling coordination, achieving high sales targets, and fostering a motivated team environment. My approach combines problem-solving with meticulous attention to detail, ensuring operational excellence.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager of Operations
Lowe's
11.2024 - Current
- Played an integral role in driving store sales by providing exceptional customer service and resolving issues swiftly.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced employee performance through regular coaching, training, and constructive feedback sessions.
Specialty Assistant Store Manager
Lowe's
03.2024 - 11.2024
- Ensured compliance with company policies, procedures, and safety regulations by regularly reviewing practices within the store environment.
- Analyzed sales data to identify trends, areas for improvement, and opportunities for growth within the store.
- Compiled Scorecard and Specialty Toolbox reports to help senior leaders effectively plan business direction and operational strategies.
- Achieved monthly sales targets by motivating staff members to excel in their roles through recognition programs or incentives when appropriate. (Invested and The Red Star Program)
- Fostered a positive work environment, leading to increased employee retention rates and overall job satisfaction.
- Coordinated special events and promotions to drive foot traffic into the store, ultimately increasing sales revenue.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Merchandising Assistant Store Manager
Lowe's
11.2021 - 03.2024
- Collaborated with store management to develop effective merchandising strategies, optimizing product placement and sales performance.
- Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation.
- Increased sales by strategically placing merchandise and creating visually appealing displays.
- Maintained a clean and organized store environment by enforcing strict standards for cleanliness and organization.
- Contributed to the achievement of sales targets by effectively managing merchandise replenishment and stock levels.
- Reduced out-of-stock instances with diligent monitoring of inventory levels and timely reordering of products.
- Assessed areas of service concern and developed improvement plans.
Front End Department Supervisor
Lowe's
01.2021 - 11.2021
- Developed strong relationships with customers by understanding their needs, preferences, and shopping habits to enhance their overall experience at the store.
- Collaborated with store management to develop strategies for boosting sales and improving customer retention.
- Managed scheduling for front end employees, ensuring optimal coverage during peak hours without compromising on budget constraints.
- Proactively addressed potential issues such as long lines or inadequate staffing levels by adjusting schedules or reallocating resources accordingly.
Education
GED -
Sunrise Mountain
Peoria, AZ06.2001
Skills
- Operational efficiency
- Store maintenance
- Problem-solving
- Employee engagement
- Effective leader
- Decision-making
- Multitasking
Timeline
Assistant Store Manager of Operations
Lowe's
11.2024 - Current
Specialty Assistant Store Manager
Lowe's
03.2024 - 11.2024
Merchandising Assistant Store Manager
Lowe's
11.2021 - 03.2024
Front End Department Supervisor
Lowe's
01.2021 - 11.2021
GED -
Sunrise Mountain
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