Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Justin Schulenberg

Eden,NY

Summary

Well organized and diligent with leadership experience spanning over several roles in commerical business. Fast learner who is open to criticism and encourages open communication with clients and other team members. Experienced in physical and digital documentation of balance sheets and transactional records. Moderate experience in MS Word, MS Excel, MS Powerpoint.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bakery Team Lead

Shurfine Eden Market
Eden, NY
04.2024 - Current
  • Analyzed sales trends in order to optimize product selection and pricing strategies.
  • Developed and maintained the bakery's product line, introducing new items and discontinuing underperforming ones.
  • Set pricing strategies for bakery products, considering costs, market demand, and competition.
  • Facilitated communication between bakery staff members and other departments within the store.
  • Collaborated with other managers and team leaders to align bakery operations with overall business objectives.
  • Ensured adherence to health and safety regulations, maintaining a clean and safe working environment.
  • Enforced company policies while fostering an environment of collaboration amongst team members.
  • Planned and executed bakery layout and design for optimal operation and customer experience.
  • Coordinated bakery production schedule to efficiently meet customer demands and special orders.

Shift Supervisor

Tim Hortons
Eden, NY
07.2023 - 06.2024
  • Monitored and maintained equipment to ensure operational efficiency.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Ensured compliance with health and safety regulations to provide a safe workplace.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Directed and coordinated production activities, encouraging employees to meet specifications.
  • Investigated accidents or incidents occurring during shift hours.
  • Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
  • Developed strategies for improving operational efficiency and customer service levels.
  • Checked orders for quality and completeness.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Delegated tasks to employees and monitored activities and task completion.
  • Fostered a team-oriented environment to increase morale and productivity.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.

Store Manager

Can Kings Bottle and Redemption Center
Fredonia, NY
02.2018 - 07.2023
  • Established processes to ensure efficient workflow throughout the organization.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Implemented quality control measures to uphold company standards.
  • Managed risk by developing and implementing effective risk management strategies.
  • Directed recruitment, hiring, and training of new staff members.
  • Ensured efficient, accurate, and courteous service of all clients
  • Coached, mentored and trained team members in order to improve their job performance.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Assigned work and monitored performance of project personnel.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Performed daily reports and balances of all revenue and expenses from transactions throughout the day

Team Member

Can Kings Bottle and Redemption Center
Fredonia, NY
03.2016 - 02.2018
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to achieve project milestones within set deadlines.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Provided customer service support to ensure satisfaction.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Monitored operations and reviewed records and metrics to understand company performance.

Education

Associate of Science - Marketing Management

Jamestown Community College
Jamestown, NY
05-2018

Skills

  • Data analysis
  • Staff training and development
  • Clear communication
  • Staff development
  • Time management
  • Employee onboarding
  • Conflict resolution
  • Courteous and helpful
  • Work prioritization
  • Inventory management
  • Financial oversight

Certification

  • ServSafe Certified 2/28/2024-2/28/2029

Affiliations

Multi- Instrumentalist

Trading Card Collector

Timeline

Bakery Team Lead

Shurfine Eden Market
04.2024 - Current

Shift Supervisor

Tim Hortons
07.2023 - 06.2024

Store Manager

Can Kings Bottle and Redemption Center
02.2018 - 07.2023

Team Member

Can Kings Bottle and Redemption Center
03.2016 - 02.2018

Associate of Science - Marketing Management

Jamestown Community College

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Justin Schulenberg