ASSISTANT GENERAL MANAGER
Magna Hospitality
Chelsea, NY
06.2022 - Current
- Manage 510 room property and 100+ employees.
- Increased housekeeping productivity by .04 bringing labor expenses down 5.5K monthly.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Managed budget implementations, employee evaluations and contract details.
- Motivated, trained and disciplined employees to maximize performance.
- Managed successful hotel exceeding financial goals by 12.5% for 2022.
- Built customer loyalty by devising promotions and products according to customer needs and budget.
- Mentored and motivated team members to achieve challenging business goals.
- Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement.
- Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.