Justin Scott
Riverdale,GA
Summary
Organized Tour Manager with extensive experience managing travel and venue logistics. Works with event coordinators and technical crews to meet deadlines and verify proper transport of equipment and personnel. Meticulous coordinator with 10 years of event management expertise.
Overview
7
7
years of professional experience
Work History
Transportation Tour Manager
Tap Cancer Out
Fort Mill, SC
04.2023 - Current
- Implemented on-the-job training activities to cross-train volunteer on various tasks.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Consistently met company and department objectives within budget and time constraints.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing company vehicles.
Tour Manager
GEICO
Alexandria, VA
04.2022 - 11.2022
- Supervised staff members by providing direction on tasks related to their job roles.
- Provided customer service support throughout the duration of each tour stop.
- Managed tour itineraries to ensure timely arrival at each destination.
- Coordinated daily operations of the tour team while traveling on-site.
- Organized and coordinated travel arrangements for group tour, including flights, hotels, and ground transportation.
Tour Manager
Corona X pacers
Indianapolis, IN
02.2022 - 04.2022
- Coordinated daily operations of the tour team while traveling on-site.
- Served as a point of contact between customers and other personnel involved in the tour operation.
- Coordinated successful tour logistics in collaboration with account and field teams.
(Seasonal)Courier
UPS
Atlanta, GA
10.2021 - 01.2022
- Assisted in the sorting and organizing of packages for efficient delivery routes.
- Ensured all packages were properly labeled and sealed.
- Delivered items to residential addresses within specified time frames.
Brand Representative
R.J. Reynolds
Atlanta, GA
01.2020 - 09.2021
- Developed and implemented strategies to increase brand awareness. Cultivated relationships with potential customers through direct marketing activities.
- Promoted branding initiatives while maintaining product displays to adhere to corporate standards.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
Tour Coordinator
PwC
Chicago, IL
11.2018 - 11.2019
- Provided personalized customer service to ensure a positive tour experience for clients.
- Responded immediately to clients' questions, issues and complaints and found effective solutions when required.
- Developed guest relationships to achieve high level of satisfaction.
- Trained new staff in relevant processes and procedures.
Driver and Transport Manager
Zaxby's Chicken
Chicago, IL
09.2018 - 11.2018
- Adhered to safety regulations while driving vehicles on public roads.
- Inspected vehicles for mechanical items and safety issues before each trip.
- Maintained cleanliness of truck interior and exterior and ensured vehicle was fueled at end of shift.
- Assisted with loading and unloading process as needed by using proper equipment such as forklifts, pallet jacks.
Tour Manager
Coca-Cola
Atlanta, GA
09.2017 - 11.2017
- Managed tour itineraries to ensure timely arrival at each destination.
- Provided customer service support throughout the duration of each tour.
- Supervised staff in a variety of tasks to ensure efficient operations.
Tour Manager
American pet nutrition
Layton, UT
04.2017 - 09.2017
- Monitored safety guidelines for each venue visited during the tour.
- Coordinated daily operations of the tour team while traveling on-site.
- Handled tour budgets, costs and allotted finances and tracked merchandise and product sales.
- Developed and implemented strategies for providing excellent customer service experience.
Education
CDL Class A
PwCKatlaw Truck Driving School
Austell, GA01-2017
Skills
- Tour Promotion
- Food and Beverage Management
- Documentation Management
- Strong Leadership
- Client Relations
- Logistics Coordination
- Safety Procedures
- Relationship Building
- Handling Payments
- Marketing
- Time Management
- Presentation Skills
- Social Media
Timeline
Transportation Tour Manager
Tap Cancer Out
04.2023 - Current
Tour Manager
GEICO
04.2022 - 11.2022
Tour Manager
Corona X pacers
02.2022 - 04.2022
(Seasonal)Courier
UPS
10.2021 - 01.2022
Brand Representative
R.J. Reynolds
01.2020 - 09.2021
Tour Coordinator
PwC
11.2018 - 11.2019
Driver and Transport Manager
Zaxby's Chicken
09.2018 - 11.2018
Tour Manager
Coca-Cola
09.2017 - 11.2017
Tour Manager
American pet nutrition
04.2017 - 09.2017
CDL Class A
PwCKatlaw Truck Driving School