Justin Scott
Hattiesburg,MS
Summary
I've been in management and training positions for almost ten years now. I have several years of plumbing experience, including specific above and below-ground piping for Serengeti Springs. I'm also experienced in fiberglass repair and have some electrical knowledge. The supervisor from Waterworks USA, Ryan Burmeister, is a personal friend, and if I ever had any questions about Serengeti Springs, he would be more than willing to help me. The same goes for Clay Chamberlin from Whitewater West. He has also become a good friend and would be willing to answer any of my questions.
I have in-depth knowledge of water parks, specifically Serengeti Springs, including any concerns the builders had and anything that was fixed or changed from the original plans.
Overall, I'm a proven leader and skilled problem-solver, adept in blueprint reading and team leadership, with a track record of enhancing operational efficiency and customer satisfaction at CSM Waterworks. I'm detail-oriented and go above and beyond to exceed project expectations, thereby reducing any callbacks and fostering positive client relations. In other words, I'm good at what I do, and I guarantee you'll be satisfied with my work ethic.
Overview
7
7
years of professional experience
Work History
Water Park Installer
CSM Waterworks
03.2024 - Current
- Utilized a variety of hand and power tools to complete projects.
- Maintained, cleaned, and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated power equipment to move materials and promote job efficiency.
- Demonstrated safe and proper operation of tools, equipment, and machinery to prevent harm to team members.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Laid out materials and system components to prepare for installation.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Streamlined communication among team members, resulting in improved collaboration and increased productivity on the job site.
- Worked with diverse types of weather and ground conditions.
- Examined articles or materials for holes, tears and other defects.
- Installed complete systems at new residential and business construction sites.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Fixed broken systems and educated customers on proper use to prevent future mishaps.
Project Manager
Waterworks USA
03.2023 - 03.2024
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated cross-functional teams to achieve seamless coordination of multiple construction phases and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Supervised and directed day-to-day activities of team members and operational aspects of project and scope.
- Monitored progress of construction activities.
- Held construction progress and regular status meetings with project team.
- Established successful relationships with clients, leading to repeat business and positive referrals.
- Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers, and architects.
- Kept detailed track of daily progress and productivity and produced regular project update reports for senior business leadership.
- Analyzed data to identify and correct holdups.
- Mentored junior staff members in best practices for construction management techniques, fostering professional growth within the team.
- Managed construction schedules to achieve adequate project labor coverage.
- Read and interpreted blueprints before planning or delegating work to team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
General Manager
Dorm's Auto Sales
03.2019 - 01.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed budget implementations, employee evaluations, and contract details.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Manager
Lisa's Western Cuisine & Spirits
02.2017 - 01.2021
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Education
High School Diploma -
Homeschool- Abeka Academy
Skills
- Attention to Detail
- Time Management
- Power Tool/ light and heavy equipment operation
- Following safety practice
- Equipment Installation
- Customer Relations
- Troubleshooting and testing
- Blueprint Reading
- Inventory Oversight
- Team Leadership
- Complex Problem-Solving
- Staff Training and Development
Timeline
Water Park Installer
CSM Waterworks
03.2024 - Current
Project Manager
Waterworks USA
03.2023 - 03.2024
General Manager
Dorm's Auto Sales
03.2019 - 01.2023
Manager
Lisa's Western Cuisine & Spirits
02.2017 - 01.2021
High School Diploma -
Homeschool- Abeka Academy