Justin Seventy

Sales Associate

High Desert Shoe and Apparel

02.2022 - 09.2024

Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Answered customer questions about sizing, accessories, and merchandise care.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Used in-store system to locate inventory and place special orders for customers.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Engaged in friendly conversation with customer to better uncover individual needs.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Provided exceptional services and pleasant shopping experiences to retail customers.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Managed efficient cash register operations.
Prioritized helping customers over completing other routine tasks in store.
Created inviting environment for customers by maintaining store organization and cleanliness.
Developed strong rapport with customers and created positive impression of business.
Monitored customers for signs of security concerns and escalated issues to management.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Managed returns, exchanges and refunds in accordance with store policy.
Provided positive first impressions to welcome existing, new, and potential customers.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Built customer loyalty and retention by delivering excellent shopping experiences.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.