Justin Craig
Salt Lake City,UT
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating. Proficient in using independent decision-making skills and sound judgment to promote efficiency. Dedicated to training, monitoring and demonstrating an excellent work ethic to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Sortation Associate
Amazon DUT7
03.2024 - Current
- Ensured accurate package delivery with attention to detail in labeling and scanning processes
- Consistently outperforms day-to-day workload, working efficiently and productively with all team members
- Demonstrated adaptability by cross-training in various roles as needed
Sortation Associate
Amazon DMC3
05.2023 - 02.2024
- Developed effective daily plans based on department needs and objectives while training for a Seasonal Process Assistant role
- Responded proactively and positively to rapid change
- Directed and advised a small team of 4-6 associates their roles and provided support
- Addressed mechanical breakdowns and provided timely repairs to minimize downtime
Process Guide
Amazon LAS7
09.2020 - 08.2021
- Identified issues, analyzed information and provided solutions to problems
- Gathered, organized and input information into digital database
- Continuously refined course content based on feedback from trainees and evolving Amazon practices, ensuring up-to-date knowledge for future participants
- Spearheaded continuous improvement among the Problem Solve department, resulting in streamlined operations and heightened team morale
Skills
- Critical Thinker
- Resilient
- Excellent Communicator
- CPR Certified
- Proficient in Dutch
- Microsoft Office, Powerpoint, and Excel
Timeline
Sortation Associate
Amazon DUT7
03.2024 - Current
Sortation Associate
Amazon DMC3
05.2023 - 02.2024
Process Guide
Amazon LAS7
09.2020 - 08.2021