finance manager with 15 years of experience in the position. comprehensive understanding of financial management and proven track record of delievering results and developing proactive approaches to improve financial processes and systems. develope and maintain strong customer relationships and ensure customer satisfaction. respond to customer inquiries in a timely and professional manner. ensure accuate credit and loan approvals and recommend appropriate action. direct and supervise activities of subordinate staff. provide leadership and guidance to staff and provide training as needed. keep abreast of changes in the automotive industry and ensure compliance with regulations.