Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Sivhok

Riverside,California

Summary

Driven professional with a proven track record in customer service and teamwork, demonstrated at Orion SLS. Excelled in high-stress situations, achieving monthly sales targets through effective sales strategies and problem-solving skills. Skilled in multi-tasking and time management, with experience in both technical and customer-facing roles, ensuring operational efficiency and customer satisfaction.

Overview

9
9
years of professional experience

Work History

Sales Associate

Orion SLS
04.2022 - 09.2024

- Provided exceptional customer service by greeting customers, assessing their needs and offering product recommendation.

- Processed sales transactions accurately using point-of-sale systems.

- Achieved monthly sales targets by promoting special offers and upselling products.

- Maintained in-depth knowledge of products features, benefits and promotions to effectively assist customers and close sales.

- Implemented effective sales strategies to increase customer traffic and enhance customer engagement.

- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Aviation Communications Systems Technician

United States Marine Corps
09.2017 - 03.2022

- Installed, maintained, and repaired aviation communication systems, including VHF radios, intercom systems, and satellite communications.

- Conducted routine inspections and preventive maintenance on communication equipment to ensure operational efficiency.

- Diagnosed and resolved technical issues related to communication systems, ensure operational efficiency.

- Prepared detailed reports on system performances, and any issues encountered.

- Collaborated with engineers and other technical staff to design and implement upgrades.

- Managed inventory of equipment and spare parts, ensuring necessary supplies were available for maintenance and repairs.

Server/Shift Leader

El Patron Restaurant
06.2015 - 09.2017

- Oversaw daily operations of service team, delegated tasks, and trained new staff.

- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.

- Kept register accurate through correct billing, payment processing, and cash management practices.

- Explained menu items and suggested appropriate options for food allergy concerns.

- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.

Education

Associate of Science - Accounting

Riverside City College
Riverside, CA
12.2024

Associate of Science - Business Administration

Riverside City College
Riverside, CA
06.2024

High School Diploma -

Poly High School
Riverside
06.2017

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual

Timeline

Sales Associate

Orion SLS
04.2022 - 09.2024

Aviation Communications Systems Technician

United States Marine Corps
09.2017 - 03.2022

Server/Shift Leader

El Patron Restaurant
06.2015 - 09.2017

Associate of Science - Accounting

Riverside City College

Associate of Science - Business Administration

Riverside City College

High School Diploma -

Poly High School
Justin Sivhok