Justin Slade
Johns Creek,GA
Summary
Offering strong analytical skills and foundational grasp of cloud computing principles, eager to learn and develop in cloud support environment. Brings solid understanding of troubleshooting techniques and basic knowledge of AWS, GCP, and Entra ID. Ready to use and develop skills in technical support and cloud management.
Overview
2
2
years of professional experience
Work History
Associate Cloud Support Engineer
Delta Surge
06.2025 - Current
- Provided documentation for all fixes and creation that happens in the environment.
- Manage all Roles, Groups, Permissions, and Security for the company
- Resolved cloud service incidents, ensuring timely resolution and minimal downtime for customers.
- Created custom scripts to automate repetitive tasks, increasing efficiency within the team.
- Provided technical support for AWS, GCP, and Azure platforms, enhancing user experience and satisfaction.
Computer Science Tutor (specialization in Python)
Grambling CeMAST Tutor
09.2023 - 12.2024
- Tutored 200+ students in Python.
- Facilitated one-on-one tutoring sessions, ensuring individualized support for diverse learning styles.
- Prepared lesson plans to meet goals identified in students' individualized study plans.
Python Assistant
Teacher Assistant
09.2023 - 12.2024
- Assisted teachers in developing engaging lesson plans and instructional materials for classes of 30+ students.
Education
Bachelor of Science - Cloud Computing
Grambling State University, College of Arts and Sciences
06.2025
Skills
- Operating systems: Windows
- Programming Languages: Python, HTML, CSS, PHP, MySQL, and Java Script
- Cloud platforms: AWS, GCP, and Entra ID
- Cloud architecture design
- Customer support
- AWS expertise
- API integration
- Security best practices
Honors/Awards
4x President’s list, 2x Honor roll, Cyber Security AWS Scholarship, 3rd place in local CIA Hackathon
Campus Research & Involvement
- CIA Hackathon (local) 3rd place Spring 2025
- Battle of the Brains (local) Spring 2024
- Research study (Tokenization) Fall 2023
- Research study (AWS DeepRacer) Spring 2023
Languages
English
Native or Bilingual
Timeline
Associate Cloud Support Engineer
Delta Surge
06.2025 - Current
Computer Science Tutor (specialization in Python)
Grambling CeMAST Tutor
09.2023 - 12.2024
Python Assistant
Teacher Assistant
09.2023 - 12.2024
Bachelor of Science - Cloud Computing
Grambling State University, College of Arts and Sciences