Summary
Overview
Work History
Skills
Highlights
Timeline
Generic

Justin Sleeman

Oceanside,CA

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

16
16
years of professional experience

Work History

Assistant Store Manager

Ralphs Grocery
05.2018 - Current
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.


  • Created and maintained safe and secure work environments for employees.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.


  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.


Operations Manager

QFC
01.2017 - 05.2018
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Merchandising Manager

QFC
01.2016 - 01.2017

In charge of maintaining great instock. All merchandising center store and perishable depts

4th Manager/Service Manager

QFC
01.2011 - 01.2016
  • Recruiting and training staff, collaborating with vendors, ensuring safety policies, scheduling, planning, monitoring

Night Crew Lead

QFC
01.2010 - 01.2011
  • Observe all store rules and company policies, observe shift operating hours

Checker

QFC
01.2008 - 01.2010
  • Greeting customers, answering to inquiries, bagging groceries, scanning items
  • Numerancy skills, customer service orientation, attention to details, and courtesy.

Skills

  • Cost Control
  • Quality Assurance
  • Process Optimization
  • Goal Attainment
  • Strategic Planning
  • Inventory Management
  • Team Leadership
  • Staff Development
  • Completed Kroger Leadership Essentials Nine Week Training

Highlights

  • Cost Control
  • Quality Assurance
  • Process Optimization
  • Goal Attainment
  • Strategic Planning
  • Policy Improvements
  • Inventory Management
  • Team Leadership
  • Staff Development
  • Performance Reviews
  • Completed Kroger Leadership Essentials Nine Week Training

Timeline

Assistant Store Manager

Ralphs Grocery
05.2018 - Current

Operations Manager

QFC
01.2017 - 05.2018

Merchandising Manager

QFC
01.2016 - 01.2017

4th Manager/Service Manager

QFC
01.2011 - 01.2016

Night Crew Lead

QFC
01.2010 - 01.2011

Checker

QFC
01.2008 - 01.2010
Justin Sleeman