Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Justin Smith

Wakeman,Ohio

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.


Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.


Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Material Handler

Green Circle Growers Inc.
01.2023 - Current
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Transported inventory items to appropriate locations.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Strapped items down over protective padding to secure throughout transportation.

Merchandising Team Lead

Sam's Club
07.2017 - 04.2022
  • Employee of the month recipient October 2018
  • Collaborated with sales team to identify and fulfill customer needs.
  • Reviewed each store location's buying trends to ascertain correct assortment of apparel for maximum sales and profits.
  • Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.
  • Analyzed sales and inventory data to determine purchasing needs and reorder points.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
  • Managed and maintained purchase orders and invoices.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.

Sales Associate

Discount Drug Mart
06.2013 - 06.2017
  • Employee of the Quarter recipient 2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

Bachelor's Health Science - Health Science

Cleveland State University
Cleveland, OH
12.2019

High School Diploma -

Vermilion High School
Vermilion, OH
05.2013

Skills

  • Sales
  • Inventory Reporting
  • Loading and Unloading
  • Production Deadline Management
  • Forklift Operation
  • Shipping Documentation
  • Performance Goals
  • Promotional Effectiveness Review
  • Vendor Relationships
  • Merchandise Standards
  • Visual Merchandising
  • Team Goals
  • Leadership
  • Time Management
  • Product and Service Sales
  • Positive Customer Engagement
  • Providing Feedback
  • Conflict Resolution
  • Stocking and Receiving

Additional Information

  • References available upon request

Certification

Forklift Certified 2023

Timeline

Material Handler

Green Circle Growers Inc.
01.2023 - Current

Merchandising Team Lead

Sam's Club
07.2017 - 04.2022

Sales Associate

Discount Drug Mart
06.2013 - 06.2017

Bachelor's Health Science - Health Science

Cleveland State University

High School Diploma -

Vermilion High School

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