Justin Smith
Cullman
Summary
Dynamic leader with a proven track record in small business operations and relationship building, honed as Owner at J.R.Smith Mobile Mechanic LLC and Assistant Manager at AutoZone. Excelled in project and operations management, boosting customer satisfaction through innovative solutions. Skilled in inventory management and effective communication, adept at driving growth and operational efficiency.
Dedicated Automotive professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Owner
J.R.Smith Mobile Mechanic LLC
02.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
Assistant Manager
AutoZone
08.2017 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
22E
Army
08.2007 - 03.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
GED -
Wallace State Community College
Hanceville, ALNo Degree - Automotive Tech.
Wallace State Community College
Hanceville, ALSkills
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Operations management
- Business management
- Inventory tracking and management
Timeline
Owner
J.R.Smith Mobile Mechanic LLC
02.2022 - Current
Assistant Manager
AutoZone
08.2017 - 10.2023
22E
Army
08.2007 - 03.2012
GED -
Wallace State Community College
No Degree - Automotive Tech.
Wallace State Community College
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